Linda Gorham
Randallstown,MD
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
14
14
years of professional experience
Work History
Account Manager
CareFirst BlueCross BlueShield
Owings Mills, MD
05.2008 - Current
- Build and maintain a strong cultivated relationship with client,acting independently as a trusted advisor. Takes the lead to develop strategy for renewals events which can include goal setting , timeframe analysis implementation requirement outlines to ensure successful set up of new products and services.
- Facilitate and work independently in partnership with external clients leading benefit analysis and development of structured programs to engage members, including : open enrollment strategy, wellness services deployment, implementation oversite acting in a consultative role to strengthen relationship and maximize value realization on behalf of the client.
- Disseminate understanding of legal developments and /or changes with regulations related to insurance carriers and Federal and State laws affecting clients,policies, and procedures to insure compliant administration of benefit programs.
Education
Bachelor of Science - General Studies
Coppin State University
Baltimore, MDSkills
Life & Health Insurance License MD,VA,DC
Timeline
Account Manager
CareFirst BlueCross BlueShield
05.2008 - Current
Bachelor of Science - General Studies
Coppin State University