Linda Hardiman
Fort Myers,FL
Summary
Dynamic professional with a proven track record at Storm Smart, excelling in customer service and project management. Demonstrated ability to lead teams and enhance customer relations through effective communication and meticulous organization. Skilled in data entry and policy enforcement, adept at driving projects to completion with a focus on achieving high customer satisfaction.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Storm Smart
05.2018 - 12.2023
- Maintained a clean, safe, and organized work environment to enhance the customer experience.
- Developed strong working relationships with installers.
- Insured all stock was complete for customer installation.
- Provided excellent communication with customers
- Assisted in contacting customer to confirm instillation of product.
- Assisted in scheduling all out going customer projects.
- Printed and prepared documents needed for installation.
- Logged all communications with customers or internal staff.
Nanny/House Manager
Self-employeed
01.2012 - 04.2018
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Played games, worked on puzzles, and read books to young children.
- Transported children to and from activities using personal or family vehicle.
- Taught children basic life skills, manners and personal hygiene.
Assistant to Title Closer
Title Professionals Of South Florida
01.2016 - 09.2016
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Administrative Assistant
Millard Brown ReMax
01.2014 - 04.2016
Education
Associate of Arts - Business Administration And Management
Quincy College
Quincy, MA06-1990
Associate of Science - Nursing
Quincy College
Quincy, MA06-1985
High School Diploma -
Quincy High School
Quincy, MA06-1978
Skills
- Customer service
- Data Entry
- Customer relations
- Policy enforcement
- Project management abilities
- Team leadership
- Decision-making
Timeline
Assistant Manager
Storm Smart
05.2018 - 12.2023
Assistant to Title Closer
Title Professionals Of South Florida
01.2016 - 09.2016
Administrative Assistant
Millard Brown ReMax
01.2014 - 04.2016
Nanny/House Manager
Self-employeed
01.2012 - 04.2018
Associate of Arts - Business Administration And Management
Quincy College
Associate of Science - Nursing
Quincy College
High School Diploma -
Quincy High School
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