Linda HEALEY
Pflugerville,United States
Summary
Proven achiever with a strong background in customer service, demonstrated during tenure at Prime Communications AT&T. Excelled in building customer loyalty and enhancing shopping experiences through exceptional service and product knowledge. Skilled in cash handling and problem-solving, effectively boosting sales and meeting goals. Showcases teamwork and adaptability, ensuring positive customer engagement and continuous improvement.
Overview
8
8
years of professional experience
Work History
Customer Service Retail Sales Consultant
Prime Communications AT&T
09.2016 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Mellow Lane
05.1981
Skills
- Teamwork and Collaboration
- Friendly and Helpful
- Customer Service
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Multitasking
- Team Cooperation
- Adaptability and Flexibility
- Positive Customer Engagement
- Cash Handling
- Goal-Driven
- Store Opening and Closing
- Task Prioritization
- Building Customer Loyalty
- Meeting Sales Goals
- Service Contracts
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Playing with my grand children and disc golf with my husband.
Love meeting new people from all walks of life. Vacations to different parts of the world.
Additional Information
Started working at the AT&T company at the call center in October 2011 till August 2014. I learnt all my skills there.
Timeline
Customer Service Retail Sales Consultant
Prime Communications AT&T
09.2016 - Current
Mellow Lane
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