Reviewed loan applications and verified accuracy of borrower information.
Organized files electronically according to document type and date received.
Prepared closing documents, including title policies, deeds, and other related items.
Reviewed HUD-1 settlement statements prior to closings.
Provided customer service by responding to inquiries regarding loan status.
Maintained accurate records in accordance with company policy and procedures.
Verified that all conditions of the loan have been met prior to disbursement of funds.
Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
Ordered appraisals and title services on behalf of borrowers when necessary.
Processed loan documents and ensured compliance with federal regulations.
Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
Created and completed loan submission packages.
Managed conditions sent from underwriting departments.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Assisted in developing loan packages that meet borrower needs and financial capabilities.
Prepared and reviewed loan closing documents to ensure compliance with lender requirements.
Examined and verified information in loan application and closing documents.
Answered questions and advised customers regarding loans and transactions.
Hostess, Server, Assistant Manager, General Manager
The Crab Station Oyster Bar
Dallas, Texas
07.2015 - Current
Prepare dining area, Adhering to sanitation standards, Creating and Regularly monitoring the department’s operational budget, Achieving store financial targets and implementing new or existing loss prevention procedures, Recruiting, hiring, supervising, and developing new staff members, Working with the leadership team to deliver promotional strategies, Studying market research and trends to determine and forecast customer demand, potential sales volumes, and competitor sales, Monitoring restaurant finances, including sales and expenses, Enforcing food Handling regulations and other guidelines, Handling customer complaints / issues properly and appropriately, Completing necessary paperwork, such as sales, inventory and staff payroll report
Patient Care Representative
Wilcare
Dallas
05.2014 - 01.2018
Responsible for taking care of patients with disabilities, Monitor patients hypertension and glucose levels, Timely administration of scheduled medications (ACUTE), Feed and Bathe patient, HIPPA knowledge and Compliance, Schedule appointment for patients, Explain detail on the visit to help patient understands the procedure protocol, Accompany the patient during dialysis time and or additional procedure needed, Direct patient care relationship bonding to comfort patients, Relate any messages or medical advice from the provider to the patient or/and family members
Registered Dental Assistant
Smiley Dental
Garland, Texas
08.2011 - 05.2014
Welcome patients in dental office, Prepare patient treatments/check ups, Set up instruments, equipment and material needed for treatment, Sterilize instruments according to regulations, Knowledge of dental instruments and sterilization method, Undertake lab tasks, Schedule appointments, Maintain patient records and assist with payment for treatment, Work with Eaglesoft
Education
Associates of Science -
Richland College
Dallas, Texas
Skills
Leadership
Attention to detail
Time management
Tolerant pressured in a fast pace environment
Strong organization skills
Problem-solving skills for unexpected circumstances
Experience using restaurant management software
Customer service and interpersonal skills to create positive relationships
Processing documents
File Management
Verifying information
Document Review
Certification
Registered Dental Assistant (RDA), 2014
Texas Food Manager Certification, 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Vietnamese
Upper Intermediate (B2)
B2
Timeline
Mortgage Loan Processor
Tax Force
01.2024 - Current
Hostess, Server, Assistant Manager, General Manager