Linda Jessup
CHARLOTTE,NC
Summary
Detail-oriented professional with extensive experience in physical security and report writing. Proven ability to monitor access points, respond to incidents, and maintain patient confidentiality. Dedicated to ensuring safety and security while delivering exceptional customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Direct Sales Representative
Charter Communications, Spectrum
Charlotte, NC
11.2022 - 07.2025
- Engaged customers to promote Charter Communications products and services.
- Conducted product demonstrations to showcase features and benefits.
- Collaborated with team members to strategize sales approaches and tactics.
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Participated in training sessions to stay updated on product knowledge and sales techniques.
- Maintained up-to-date knowledge of company's products and services.
Physical Security Officer
Charter Communications, Spectrum
Charlotte, North Carolina
05.2018 - 11.2022
- Monitored access points to ensure the safety and security of the premises.
- Conducted regular patrols to identify and report potential security risks.
- Operated surveillance equipment to observe and document activities on-site.
- Responded promptly to alarms and incidents, coordinating with law enforcement.
- Assisted in emergency evacuation procedures and provided crowd control support.
- Prepared incident reports detailing security events and actions taken.
- Assisted guests to ensure their safety within the facility.
- Participated in drills for evacuation plans in case of fire or other disasters.
Security Officer
Allied Universal Security Services
Charlotte, North Carolina
02.2017 - 05.2018
- Monitored premises to ensure the safety and security of all personnel.
- Conducted regular patrols to deter and detect suspicious activities.
- Maintained detailed logs of daily activities and incidents for review.
- Greeted staff, guests, vendors, and contractors. upon arrival at the facility entrance.
- Guarded restricted areas to prevent unauthorized entry.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
Security Guard
Allied Barton Security
Charlotte, North Carolina
01.2012 - 06.2014
- Monitored premises to ensure safety and security of property.
- Conducted regular patrols to detect and prevent unauthorized activities.
- Responded promptly to alarms and incidents, ensuring safety protocols were followed.
- Assisted visitors by providing directions and answering inquiries professionally.
Unit Secretary
Mercy Hospital Medical Center
Charlotte, North Carolina
10.1999 - 08.2012
- Managed patient records and ensured accurate data entry for seamless operations.
- Coordinated communication between medical staff and patients to enhance workflow.
- Assisted in processing admissions and discharges to support unit efficiency.
- Handled confidential information with discretion to protect patient privacy.
- Maintained inventory of office supplies and ordered materials as needed.
- Managed the front desk area ensuring neatness at all times.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
Education
Bachelor of Science - Criminal Justice
Strayer University
Charlotte, NC01-2022
Associate of Science - Med Assistant
Southeastern Institute
Charlotte, NC08-2014
Skills
- Customer service
- Report writing
- Conflict resolution
- Data entry
- Patient confidentiality
- Team collaboration
- Field experience
- Goal oriented
- Adaptability
- Professionalism
Certification
- Drivers License
- AED Certification
- Guard Card
- BLS/CPR
Timeline
Direct Sales Representative
Charter Communications, Spectrum
11.2022 - 07.2025
Physical Security Officer
Charter Communications, Spectrum
05.2018 - 11.2022
Security Officer
Allied Universal Security Services
02.2017 - 05.2018
Security Guard
Allied Barton Security
01.2012 - 06.2014
Unit Secretary
Mercy Hospital Medical Center
10.1999 - 08.2012
Bachelor of Science - Criminal Justice
Strayer University
Associate of Science - Med Assistant
Southeastern Institute
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