Linda Jones
Baltimore,MD
Summary
Experienced cashier with a strong ability to handle money, restock merchandise, and assist customers in finding products. Maintains clean and organized work areas with a professional touch. Listens attentively and pays close attention to detail. Approachable and dependable with a positive attitude and exceptional customer service skills. Recognizes the significance of accurate cash handling and efficient transaction processes. Committed to creating a welcoming atmosphere and ensuring customer satisfaction. Currently seeking a full-time role that offers professional challenges and allows for the utilization of interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Cashier
Burlington
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
fulfillment expert
Target
03.2021 - 06.2021
- Select items for order pickup, drive up and ship to home for digital guest orders
- Meet productivity metrics and other fulfillment goals
- Accurately put on hold all order pickup and drive up orders
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
- Welcoming experience by authentically greeting all guests
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to40 pounds
- Climb up and down ladders
Store Associate
Super Beauty
09.2020 - 02.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased foot traffic with effective storefront merchandising and creative displays.
Picker
Amazon
01.2019 - 09.2019
- Manages pick ticket orders
- Pulls warehouse items from shelves based on number, size, color, quantity, and quality requirements
- Ensures that orders are accurate
- Stages items correctly for delivery
- Operates handling equipment and ensures safety regulations are followed
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
Food Server
Outback Steakhouse
08.2018 - 09.2018
- Maintained3 to5 families at one time
- Created relationships with customers on a personal level
- Trained new staff on responsibilities of a waitress
- Conducted sales
- Developed Comfortable environment
Caregiver
CARE
06.2014 - 01.2018
- Implemented new processes and procedures for daily lives of residents
- Trained additional team members on the implementation of the process and increased operational capacity by20 percent
- Facilitated hands-on training session to an average of10 peers on a monthly basis
- Created a new regime for peers over a2-year period
- Went over and beyond normal care givers by planning events on personal time
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
Customer Representative
Parks & People Foundation
03.2013 - 08.2015
- Increased repeat business through exceptional service, building trust and loyalty among clients.
- Identified opportunities for upselling or cross-selling products during interactions, increasing overall revenue generation.
- Assisted customers in navigating company website features, leading to increased online sales conversions.
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Education
High School Diploma -
Digital Harbor Highschool
Baltimore, MD05-2014
No Degree -
Baltimore Freedom Academy
Baltimore, MD06-2012
Skills
- Delivery
- Work ethic and integrity
- Time management skills
- Pick
- Process engineering
- Quality
- Safety
- Sales
- Telephone skills
- Patience and empathy
- Customer assistance
- Customer service
- Cash handling
- Cleaning and sanitizing
- Team collaboration
Timeline
Cashier
Burlington
09.2024 - Current
fulfillment expert
Target
03.2021 - 06.2021
Store Associate
Super Beauty
09.2020 - 02.2021
Picker
Amazon
01.2019 - 09.2019
Food Server
Outback Steakhouse
08.2018 - 09.2018
Caregiver
CARE
06.2014 - 01.2018
Customer Representative
Parks & People Foundation
03.2013 - 08.2015
High School Diploma -
Digital Harbor Highschool
No Degree -
Baltimore Freedom Academy
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