Linda Jones
Cleveland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Concerige
Concord Reserve
Westlake
08.2025 - Current
- Greeted and assisted residents with inquiries and requests.
- Provided information about community events and services available.
- Coordinated transportation arrangements for residents to appointments.
- Assisted residents in emergencies.
Activities Assistant
Rae Ann Westlake
Westlake
08.2023 - 05.2025
- Assisted residents with daily activities and personalized care plans.
- Organized and led engaging recreational programs for diverse resident groups.
- Collaborated with staff to enhance community events and resident participation.
Receptionist
Westpark Healthcare
Cleveland
01.2020 - 01.2022
- Managed front desk operations and greeted visitors warmly.
- Handled incoming calls and directed inquiries to appropriate staff.
- Maintained patient appointment schedules and coordinated office logistics.
Receptionist
Bloom at Lakewood
Lakewood
02.2019 - 01.2020
- Managed front desk operations and greeted visitors warmly.
- Handled incoming calls and directed inquiries to appropriate staff.
- Maintained patient appointment schedules and coordinated office logistics.
Assistant
Hanson Services Inc.
Lakewood
01.2017 - 01.2018
- Coordinated office activities to ensure smooth operations and effective communication.
- Managed scheduling and calendar events for team members and executives.
- Assisted in preparing reports and presentations for departmental meetings.
Education
Associate of Arts, Psychology
Lorain County Community College
Elyria, OH 02.2016 - 01.2020
Skills
- Customer service
- Event coordination
- Transportation management
- Resident assistance
- Empathy
- Communication
- Time Management
- Problem-solving
- Office administration
- Appointment scheduling
- Community engagement
- Team collaboration
- Attention to detail
- Interpersonal skills
Certification
- Adult First Aid/CPR/AED-BL-r.21 American Red Cross Training Service completed 9/4/2025
Timeline
Concerige
Concord Reserve
08.2025 - Current
Activities Assistant
Rae Ann Westlake
08.2023 - 05.2025
Receptionist
Westpark Healthcare
01.2020 - 01.2022
Receptionist
Bloom at Lakewood
02.2019 - 01.2020
Assistant
Hanson Services Inc.
01.2017 - 01.2018
Associate of Arts, Psychology
Lorain County Community College
02.2016 - 01.2020