Linda King
Milwaukee,WI
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Service Advisor position to help launch career while achieving company goals. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Contract Driver
Uber And Lyft
Milwaukee, WI
05.2023 - Current
- Arranged to pick up customers or groups.
- Utilized GPS navigation system to plan routes for efficient pickup and dropoff schedules.
- Helped passengers feel comfortable by keeping pleasant temperatures and clean interior.
- Promoted high customer satisfaction with knowledgeable and friendly service.
Assembler
SPI Lighting
Mequon, WI
01.2022 - 11.2023
- Read and interpreted schematics and drawings for accurate results.
- Operated precision tools and equipment to perform dimensions without error.
- Recorded and reported product damages and malfunctions for supervisor review.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Maintain a clean work area by sweeping up debris from assembly operations.
Truck Driver
Bonded Transportation Solutions
Milwaukee, WI
08.2016 - 02.2020
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Recorded expenses and maintained receipts.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Worked well with dispatchers to communicate route and schedules.
Service Technician
Crest Cadillac
Brookfield, WI
05.2014 - 07.2016
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
Emissions Technician
Hall Chevrolet Buick
Wauwatosa, WI
02.2012 - 04.2014
- Utilized specialized diagnostic equipment such as smoke opacity meters to measure particulate matter present in exhaust gases.
- Performed regular maintenance checks on all tools, instruments, and equipment utilized during emission tests.
- Troubleshot issues related to engine performance and emissions control systems.
- Attached onboard diagnostics (OBD) scanner cables to vehicles to conduct emissions inspections.
Crew Member
O'Reilly Auto Parts
Milwaukee, WI
03.2009 - 11.2011
- Interacted pleasantly with guests to deliver quality customer service.
- Answered phone calls promptly to provide accurate information about automotive parts and prices.
- Performed cashier duties such as collecting payments and providing change.
- Assisted management team with inventory counts of automotive products and supplies.
- Organized and restocked automotive parts to support operations and team productivity.
Auto Mechanic
Celebrity Auto
Milwaukee, WI
05.2005 - 03.2011
- Repaired or replaced worn parts such as brakes, spark plugs and radiators.
- Analyzed and diagnosed automotive problems and completed skilled mechanical work.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Conducted test drives before and after repair services.
- Analyzed diagnostic codes generated by on-board computers to determine necessary repairs.
- Applied in-depth automotive repair knowledge to promote high-quality customer service.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
Technician
Walmart Tire & Lube Express
Milwaukee, WI
06.2003 - 06.2005
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Sealed punctures in tubeless tires by inserting adhesive material and expanding rubber plugs into punctures.
- Unbolted and removed wheels from vehicles with lug wrenches or other hand or power tools.
- Performed automotive preventive maintenance and inspected tires.
- Monitored inventory of parts, equipment, and supplies needed for tire repair work.
- Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
- Replaced worn or damaged tires with new ones according to manufacturer specifications.
- Balanced wheels using a computerized wheel balancer machine.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Service Technician
Andrew Toyota
Glendale, WI
06.2000 - 01.2003
- Conducted routine servicing on fuel, electrical and cooling systems.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Attended technical training courses when available to increase knowledge base.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Operated a variety of shop equipment safely and efficiently.
- Conducted test drives before and after repair services.
- Evaluated, repaired and aligned vehicle suspensions.
- Maintained a clean working environment at all times.
Education
Associate of Automotive - Automotive Technology
Milwaukee Area Technical College
Milwaukee, WI05-2020
Skills
- Customer Service
- Navigation
- Diagnostics and Troubleshooting
- Ticket Writing
- Vehicle Inspection
- Calibration Understanding
- Preventive Maintenance
- Purchasing Parts and Inventory
- Supply Ordering
- Suspension Systems Understanding
- Hand and Power Tools
- Relationship Building
- Maintaining Records
- Brake Systems Knowledge
- Electrical Understanding
- Calibrating Instruments
- Strong Work Ethic
- Preparing Work Orders
- Replacing Parts
Certification
- Certified A/C Technician
- Commercial Driver's License
Timeline
Contract Driver
Uber And Lyft
05.2023 - Current
Assembler
SPI Lighting
01.2022 - 11.2023
Truck Driver
Bonded Transportation Solutions
08.2016 - 02.2020
Service Technician
Crest Cadillac
05.2014 - 07.2016
Emissions Technician
Hall Chevrolet Buick
02.2012 - 04.2014
Crew Member
O'Reilly Auto Parts
03.2009 - 11.2011
Auto Mechanic
Celebrity Auto
05.2005 - 03.2011
Technician
Walmart Tire & Lube Express
06.2003 - 06.2005
Service Technician
Andrew Toyota
06.2000 - 01.2003
Associate of Automotive - Automotive Technology
Milwaukee Area Technical College