Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Additional Experience
Generic
Linda Lehman

Linda Lehman

Enterprise Business Services (EBS)
Centerton,AR

Summary

Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Brings positive attitude and commitment to continuous learning and growth



Overview

18
18

Years of professional experience as of 3/2008

1
1
Certification

Work History

AP SQEP, ENTERPRISE BUSINESS SERVICES

Walmart Corporation
03.2022 - 02.2026

The Barcode and Labeling team investigates and verifies the validity of all defect tickets. This includes defects submitted for compliance.

.

  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

AR CANADA DISPUTES

Genpact/DBA Walmart
01.2018 - 03.2022

Responsible for pulling backup for vendors and resolving disputes for Canada. Calculating Fillrate Fines, PO Allowances, Reports, Unsaleables for Ecommerce, Blue Box, and Walmart Freight/Collect Program. Responsible for resolving disputes among suppliers and buyers.


  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

GSSNA BILLING AND TRANSPORTATION

Walmart Corporation
06.2016 - 03.2018

Processed clams for RFS (Returned To Stocked) in the US and Canada among Sams Club. Dotcom, Fresh & Frozen.

Completed claims for RTV (Return to Vendors) and resolve disputes.

Special Projects for Director of AP/AR saving Walmart over 2.9 million dollars and transition to a permanent process.


  • Worked effectively in fast-paced environments.
  • Worked flexible hours.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems,
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.

GSSNA AP INTERNATIONAL/SPECIALTY PROCESSING

Walmart Corporation
03.2015 - 03.2016

Processed 4500 Puerto Rico invoices through SAP, within 2 weeks bringing procedure current. Worked closely with Puerto Rico team and transportation at Logistics.


Received spreadsheets from the Inbound team, filed rejections and detentions against suppliers for the DCs.


  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

GSSNA CONTACT CENTER SPECIALIST

Walmart Corporation
03.2010 - 03.2016
  • Managed high-volume inbound and outbound calls to ensure customer satisfaction.
  • Resolved customer inquiries efficiently while adhering to company policies and procedures.


Education

Associate of Arts - BUSINESS & PRIVATE EDUCATION

BAPTIST BIBLE COLLEGE
Springfield, MO
09-1976

Skills

  • Problem-solving
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Calm under pressure

Accomplishments

  • Used Microsoft Excel to develop a workbook for different defects for the SQEP (Supplier Quality Excellence Program). Workbook contains defects/picture and example to make the correct choices
  • Lean Trained at Walmart & Genpact
  • Lean Slx Sigma ~ Walmart

Certification

Department Recognitions

  • Associates in Critical Need Fund
  • Milestone Certificate with Walmart
  • Badjfy

Timeline

AP SQEP, ENTERPRISE BUSINESS SERVICES

Walmart Corporation
03.2022 - 02.2026

AR CANADA DISPUTES

Genpact/DBA Walmart
01.2018 - 03.2022

GSSNA BILLING AND TRANSPORTATION

Walmart Corporation
06.2016 - 03.2018

GSSNA AP INTERNATIONAL/SPECIALTY PROCESSING

Walmart Corporation
03.2015 - 03.2016

GSSNA CONTACT CENTER SPECIALIST

Walmart Corporation
03.2010 - 03.2016

Associate of Arts - BUSINESS & PRIVATE EDUCATION

BAPTIST BIBLE COLLEGE

Additional Experience

REPLENISHMENT/IMPACT TEAMS)

2008 - 2009

Ran reports Replenishment team

Ran reports fo see what impacted both WALMART STORES & SAMS CLUBS such as  (weather, holidays, events ect.)

recording on SS for the Regional Directors, Calls were made daiily.

GSSNA Contact Center  

Specialist IV/ 2010 -2016 

Provide Customer Service to suppliers, stores,and associates regarding payments, disputes, and various customer issues.

Claims Management Inc

Coordinator, Bill Review, Analyst/ 2009-2010

Processed Workers Compensation claims, researched RX numbers, Import bills for Adjusters, trained CPT coding and NCCI editing

Chapter 13 Bankruptcy - Little Rock, AR

Southern Baptist Foundation Little Rock. AR

Substituted all Grades incl handicap - AR, MO, KY

Linda LehmanEnterprise Business Services (EBS)
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