Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Letourneau

Elma,WA

Summary

Accomplished CNA with a proven track record at Home Instead, enhancing patient care through vital signs monitoring and compassionate support. Leveraged time management skills to improve efficiency, achieving a 20% reduction in patient transfer incidents. Adept at fostering emotional well-being and promoting engagement, ensuring a safe and supportive environment for patients.

Overview

42
42
years of professional experience

Work History

CNA

Home Instead
Olympia, WA
07.2025 - 10.2025
  • Facilitated patient mobility to enhance safety during transfers.
  • Documented patient care activities accurately, maintaining comprehensive records for healthcare team review.
  • Monitored patients' emotional well-being, providing companionship and support during difficult times.
  • Supported patients in recreational activities, promoting physical and mental engagement.
  • Maintained a clean and safe environment by adhering to hygiene and sanitation protocols.
  • Participated in training sessions to enhance skills and knowledge in patient care best practices.

Home Care Aide

Home Instead
Olympia, WA
08.2024 - 10.2025

Cashier

Hanafords Supermarket
Burlington, VT
12.2022 - 06.2023
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed customer transactions efficiently using point of sale systems.
  • Maintained cleanliness and organization of checkout area to ensure a pleasant environment.
  • Resolved customer complaints professionally to ensure satisfaction and loyalty.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Cashier

Albertsons Grocery Store
Burlington, VT
12.2022 - 06.2023

Cashier

  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed customer transactions efficiently using point of sale systems.
  • Maintained cleanliness and organization of checkout area to ensure a pleasant environment.
  • Resolved customer complaints professionally to ensure satisfaction and loyalty.
  • Provided assistance to customers in navigating the store layout and products.
  • Reduced processing errors by meticulously following transaction procedures.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Supported team efforts by volunteering for additional responsibilities as needed.

Teller

Woodsville Guaranty Savings Bank
Woodsville, NH
12.2021 - 01.2022
  • Processed customer deposits and withdrawals efficiently while ensuring compliance with bank policies.
  • Assisted customers in account inquiries, providing accurate information and resolving issues promptly.
  • Maintained up-to-date knowledge of bank products to effectively promote services to customers.
  • Resolved customer complaints effectively, ensuring a satisfactory outcome for all parties involved.
  • Monitored and maintained the security of cash drawers, preventing loss and theft.
  • Executed daily reconciliation of cash drawers, ensuring accuracy in financial reporting.
  • Engaged with customers to foster relationships and enhance overall satisfaction with banking services.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Maintained high accuracy in financial transactions, ensuring all cash and documentation were correct.

Housekeeper

Grafton County Nursing Home
North Haverhill, NH
01.2020 - 12.2021
  • Maintained cleanliness and organization of common areas to enhance resident comfort and safety.
  • Executed deep cleaning procedures in resident rooms to ensure a hygienic living environment.
  • Implemented effective waste disposal practices to support environmental sustainability efforts.
  • Supported infection control measures by regularly sanitizing high-touch surfaces.
  • Provided assistance to residents with special requests, ensuring their comfort and satisfaction.
  • Collaborated with kitchen staff to maintain cleanliness in dining areas after meals.
  • Executed floor care procedures, including sweeping, mopping, and polishing to uphold standards.
  • Adhered to professional house cleaning checklist.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Cashier

Walmart
Woodsville, NH
08.2019 - 12.2020
  • Processed customer transactions efficiently at point of sale, ensuring a smooth checkout experience.
  • Assisted in maintaining cleanliness and organization of checkout area to enhance customer satisfaction.
  • Maintained accurate sales reporting by recording transactions and reconciling daily cash totals.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Accounting Cashier

Fred Meyer
01.1992 - 03.2018
  • Resolved customer inquiries and issues with professionalism and promptness.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Input high volume of monthly invoices with consistent accuracy.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
  • Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Entered figures using 10-key calculator to compute data quickly.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Maintained accounting records utilizing in-house and client systems.

Teller

Fred Meyer Credit Union
DesMoines, WA
05.1992 - 09.1996
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Managed accounts payable and receivables and payroll.
  • Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
  • Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Counted and packaged currency and coins.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Turned in excess cash to maintain drawer security.
  • Processed loan payments accurately, contributing to the overall efficiency of branch operations.
  • Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Cash Cage Teller

Fred Meyer
Federal Way, WA
09.1989 - 05.1992
  • Processed customer transactions promptly, minimizing wait times.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
  • Removed mutilated currency from circulation.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Handled various accounting transactions.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Counted and packaged currency and coins.
  • Counted, verified and handled bank deposits and armored car transactions.

Cashier

Kmart
Addison, IL
02.1984 - 09.1989
  • Executed cash handling procedures accurately, minimizing discrepancies during cash drawer audits.
  • Provided product information and recommendations to customers, enhancing sales opportunities.
  • Resolved customer complaints with empathy, ensuring positive experiences and retention.
  • Supported inventory control by monitoring stock levels and reporting discrepancies to management.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Reduced processing errors by meticulously following transaction procedures.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Teller Training

Teller School
Fife, WA

Medical Coding And Billing

Steilicoom Technical College
Steilacoom, WA

Certificate of Technical Studies - Medical Technology

Steilacoom Techical College
Steilacoom, WA

Graduate Certificate - Home Care Aide

Home Instead
Olympia, WA

CPR

Procare Academy
Tacoma, WA
08.2025

Graduate Certificate - CNA

Procare Academy
Tacoma, WA
08.2025

High School Diploma - Mathematics

Willowbrook High School
Villa Park, IL
06.1970

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Data entry efficiency
  • Decision-making
  • Teamwork
  • Cleaning techniques
  • Health and safety compliance
  • Excellent oral and written communication
  • Deep cleaning expertise
  • Chemical handling
  • Resident support
  • Hardworking
  • Work ethic and integrity
  • Customer service excellence
  • Reliability and punctuality
  • Data entry
  • Honest and dependable
  • Payment posting
  • Payment collection

Timeline

CNA

Home Instead
07.2025 - 10.2025

Home Care Aide

Home Instead
08.2024 - 10.2025

Cashier

Hanafords Supermarket
12.2022 - 06.2023

Cashier

Albertsons Grocery Store
12.2022 - 06.2023

Teller

Woodsville Guaranty Savings Bank
12.2021 - 01.2022

Housekeeper

Grafton County Nursing Home
01.2020 - 12.2021

Cashier

Walmart
08.2019 - 12.2020

Teller

Fred Meyer Credit Union
05.1992 - 09.1996

Accounting Cashier

Fred Meyer
01.1992 - 03.2018

Cash Cage Teller

Fred Meyer
09.1989 - 05.1992

Cashier

Kmart
02.1984 - 09.1989

Teller Training

Teller School

Medical Coding And Billing

Steilicoom Technical College

Certificate of Technical Studies - Medical Technology

Steilacoom Techical College

Graduate Certificate - Home Care Aide

Home Instead

CPR

Procare Academy

Graduate Certificate - CNA

Procare Academy

High School Diploma - Mathematics

Willowbrook High School
Linda Letourneau