Summary
Overview
Work History
Education
Skills
Computerskills
Administrativeskills
References
Training
Timeline
Generic

Linda Lewis

Newtown Square,PA

Summary

To obtain and utilize my Customer Service and office skills in a professional setting, which would allow my experiences to contribute to the overall success of your company.

CCET/CAP Office Management Training Program by Temple University’s Career Advancement Computer Skills: MS Word, Power-point, File maker Pro, Internet conferencing Administrative: Front Desk Receptionist and Customer Service , File Manager and scheduling CNA Certified /Home Health Care: Chester County Dept. of Aging & Residential Aide

Overview

41
41
years of professional experience

Work History

CNA, New Jersey Certified

Care1 & Parents 1st
09.2018 - 03.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Right At Home
02.2016 - 09.2018

Relievus Pain Management
09.2015 - 02.2016

Chester County Dept. of Aging
05.2011 - 09.2015

Melmark Homes
02.2009 - 05.2011

Airport Customer Service Agent

US Airways /Delta Global/Air Jamaica
07.2005 - 02.2009
  • Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
  • Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
  • Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
  • Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.
  • Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.

Manager/Owner

Ohanian & Ho, Inc
04.1982 - 01.2004
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Graduate Certificate - Business Administration

Temple University
Phila, Pa
10.2005

High School -

West Chester East High School
PA
06.1980

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy

Computerskills

  • MS Word
  • Power-point
  • File maker Pro
  • Internet conferencing

Administrativeskills

  • Front Desk Receptionist
  • Customer Service
  • File Manager
  • Scheduling

References

References upon request

Training

CCET/CAP Office Management Training Program by Temple University’s Career Advancement

Timeline

CNA, New Jersey Certified

Care1 & Parents 1st
09.2018 - 03.2023

Right At Home
02.2016 - 09.2018

Relievus Pain Management
09.2015 - 02.2016

Chester County Dept. of Aging
05.2011 - 09.2015

Melmark Homes
02.2009 - 05.2011

Airport Customer Service Agent

US Airways /Delta Global/Air Jamaica
07.2005 - 02.2009

Manager/Owner

Ohanian & Ho, Inc
04.1982 - 01.2004

High School -

West Chester East High School

Graduate Certificate - Business Administration

Temple University

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Linda Lewis