Linda Lyle
Cleveland,OH
Summary
Proven to excel in high-pressure environments, I leveraged my problem-solving and customer service skills at Zeppe's Pizzeria to enhance delivery efficiency and boost customer satisfaction. My adept use of GPS technology and commitment to excellence resulted in significant repeat business, showcasing my ability to adapt and thrive in dynamic settings.
Overview
2
2
years of professional experience
Work History
DoorDash
DoorDash
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Pizza Delivery Driver
Zeppe's Pizzeria
10.2023 - 02.2024
- Verified orders prior to completing deliveries to avoid customer complaints.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business.
- Assisted new drivers with training and orientation procedures, offering guidance on best practices for efficient deliveries and reliable customer service.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Education
Criminal Justice - Criminal Justice
Kent State University
Ashtabula, OHSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
Timeline
Pizza Delivery Driver
Zeppe's Pizzeria
10.2023 - 02.2024
DoorDash
DoorDash
10.2022 - Current
Criminal Justice - Criminal Justice
Kent State University
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