Dynamic small business owner with proven expertise in customer relations and operational management, leading to enhanced guest satisfaction and increased profitability.
Proficient in organizing impactful events and nurturing supplier relationships, contributing to increased brand visibility and customer retention. Committed to leveraging operational expertise for sustained business success.
Overview
19
19
years of professional experience
Work History
Owner/Manager
JVA Holdings Tavern
Ogden, UT
02.2019 - 11.2025
Developed and implemented operational strategies to optimize tavern efficiency.
Managed hiring, training, and onboarding processes for new staff members.
Oversaw inventory management to ensure product availability and minimize waste.
Led customer service initiatives to enhance guest satisfaction and loyalty.
Established relationships with local suppliers to improve procurement processes.
Monitored financial performance, adjusting strategies to meet profitability goals.
Created marketing campaigns to increase brand visibility and attract new customers.
Fostered a positive team environment through effective leadership and mentorship programs.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Organized and implemented special events, golf tournaments, fundraisers and booked musical talent.
CFO
Harrison Eurosports Ducati, BMW, Triumph
Sandy, UT
01.2007 - 03.2019
Directed financial strategy to enhance profitability and growth across multiple motorcycle brands.
Oversaw budgeting processes, ensuring alignment with organizational goals and operational efficiency.
Implemented risk management frameworks to safeguard assets and optimize financial performance.
Streamlined reporting procedures, improving accuracy and timeliness of financial information presented to stakeholders.
Oversaw budgets, payroll, and accounts payable and receivable.
Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
Oversaw the preparation and submission of all tax filings, mitigating potential risks associated with noncompliance.
Planned and organized events, customer motorcycle trips and annual parties for customers