Linda Martinez
Las Vegas,NV
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Communicative Server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Overview
6
6
years of professional experience
Work History
Assistant Manager/Server
Babystacks Cafe
Las Vegas, NV
11.2015 - 11.2021
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security and handled incidents calmly.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Certification - Phlebotomy
Northwest Career College
Las Vegas, NV04.2022
Certificate - Medical Assistant
Brightwood College
Las Vegas, NV05.2018
High School Diploma -
E.D Clark High
Las Vegas, NV06.2012
Skills
- Revenue Forecasting
- Scheduling and Coordinating
- Hiring and Training
- Documentation and Reporting
- Menu Memorization and Presentation
- Food and Beverage Service
- Technical Proficiency
- Training and Development
- Complex Problem Solving
- Cost Control
- Teamwork and Collaboration
- Customer Service
Additional Information
Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager/Server
Babystacks Cafe
11.2015 - 11.2021
Certification - Phlebotomy
Northwest Career College
Certificate - Medical Assistant
Brightwood College
High School Diploma -
E.D Clark High
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