Linda Martinez
Las Vegas,NV
Summary
Seasoned leader with 10+ years of experience running operations, supporting executives, managing chaos, and keeping people and priorities in line. Built my career in the fast-paced restaurant world, where there’s no margin for error and no time for ego. Now, I’m pivoting into an Executive Assistant role—because I’ve already mastered the skills, and I’m ready to apply them in a new environment where precision, trust, and follow-through matter. Loyal, unshakable, and detail-obsessed. I get things done—and done right.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Zippy’s Restaurants
03.2025 - Current
- - Right-hand to the General Manager and area leadership—kept schedules, managed logistics, and handled communication with staff, vendors, and leadership teams.
- - Coordinated projects and rolled out new initiatives across departments while keeping the team engaged and focused.
- - Handled sensitive employee and customer issues with discretion, empathy, and authority.
- - Took charge of calendar planning, meetings, trainings, and major events at the location level.
- - Worked directly with upper management on reports, feedback, operational goals, and team alignment.
- - Stepped in wherever needed—training, HR issues, last-minute fires—and never dropped the ball.
- - Highlight: Led the operational side of a full store renovation while keeping morale up and performance consistent. No shutdowns. No excuses. Just handled.
Assistant General Manager
Babystacks
11.2015 - 02.2025
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Assisted with Payroll issues /concerns by working directly with employees and business owner. Ensuring clear communication,accuracy and prompt resolution
Education
Graduate Certificate -
Northwest Career College
Las Vegas, NV06-2022
Skills
- - Executive & Calendar Management
- - High-Level Communication & Confidentiality
- - Event Coordination & Travel Planning
- - Staff & Leadership Support
- - Crisis & Conflict Management
- - Project Oversight
- - People-First Leadership
- - Time, Task, & Energy Management
- - Scheduling Systems & Tech Tools
Certification
- - Leadership & People Management Training (Zippy’s Internal Programs)
- - Conflict Resolution Workshops
- - Operations & Safety Certification
Languages
Spanish
Professional Working
Timeline
Assistant General Manager
Zippy’s Restaurants
03.2025 - Current
Assistant General Manager
Babystacks
11.2015 - 02.2025
Graduate Certificate -
Northwest Career College
Tech Proficiency
- - Microsoft Office Suite (Outlook, Word, Excel)
- - Google Workspace
- - POS & Scheduling Systems (Toast, HotSchedules, etc.)
- - Learning CRM & project tools like Trello or Asana (quick study, not afraid of tech)
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