Linda Matthews
Dublin,OH
Summary
Proactive District Office Manager/Executive Administrative Assistant with extensive experience in optimizing district operations and fostering team-based problem solving. Skilled in improving constituent satisfaction, managing executive schedules, and spearheading youth initiatives. Adept at strategic planning, stakeholder communication, and staff development, bringing strong organizational and leadership skills to new opportunities.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
District Office Manager/Executive Administrative Assistant
United States House of Representatives
01.2009 - 03.2020
- Implemented data-driven decision-making processes to consistently achieve positive results in district operations.
- Collaborated with other departments to address district-wide issues, fostering a team-based approach to problem solving.
- Enhanced constituent satisfaction by addressing concerns promptly and implementing necessary improvements in public service delivery.
- Increased employee productivity through effective communication and timely performance reviews.
- Addressed the scheduling and administrative needs of the Congresswoman, including her private affairs.
- Spearheaded several Youth and educational Initiatives including supervising and developing Interns.
- Developed comprehensive training programs for new hires, improving overall staff competency and preparedness.
- Maintained open lines of communication between the district office and external stakeholders, promoting transparency and collaboration.
- Established long-term strategic plans for the district office, aligning goals with organizational objectives and resources available.
- Built strong relationships with community partners, leveraging their support to advance key initiatives within the district.
- Led change management initiatives within the organization when needed while minimizing disruption to existing workflows or staff morale.
- Streamlined district office operations by implementing efficient management techniques and procedures.
- Evaluated program effectiveness using various assessment tools, making recommendations for improvement where necessary.
- Championed diversity efforts within the workplace, creating an inclusive environment that fosters innovation and collaboration among employees.
- Managed the hiring process for district office personnel, ensuring a diverse and highly skilled workforce.
- Facilitated regular staff meetings to discuss progress toward goals, share best practices, and address any challenges faced by team members.
- Mentored and provided professional development opportunities for staff members, fostering continuous growth and improvement within Ohio's Eleventh Congressional District.
- Served as a liaison between the district office, schools, and other agencies to ensure seamless coordination of efforts on shared projects.
- Recruited, interviewed and suggested employees for hire.
Executive Administrative Assistant
The City of Warrensville Heights
01.2000 - 01.2009
- Maintained confidentiality when handling sensitive information, protecting the city's interests and employee privacy.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for the Mayor's calendar and prepared meeting agenda and materials.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Facilitated training and onboarding for incoming office staff.
Education
Certificate - Legal Studies
American Paralegal Institute (Notre Dame Campus)
4545 College Road, South Euclid, OH 44121Skills
- Workplace Safety
- Office Administration
- Recruitment and hiring
- Employee Relations
- Scheduling and Coordination
- Facilities Management
- Meeting facilitation
- Travel Arrangements
- Staff Development
- Positive Attitude
- Teamwork and Collaboration
Timeline
District Office Manager/Executive Administrative Assistant
United States House of Representatives
01.2009 - 03.2020
Executive Administrative Assistant
The City of Warrensville Heights
01.2000 - 01.2009
Certificate - Legal Studies
American Paralegal Institute (Notre Dame Campus)
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