Linda Maxey

• Prepared individual and business tax returns ensuring compliance with federal and state regulations.
• Reviewed financial documents for accuracy, identifying discrepancies and resolving issues proactively.
• Educated clients on tax laws and deductions to maximize their eligible refunds.
• Mentored junior staff in tax preparation processes, enhancing team efficiency and knowledge retention.

• Managed high-volume account collections through effective communication and negotiation strategies.
• Implemented process improvements that enhanced collection efficiency and reduced outstanding balances.
• Conducted thorough account reviews to identify payment patterns and potential solutions.
• Resolved customer inquiries and disputes, ensuring timely and satisfactory resolutions.

• Picking and packing RFT orders according to customer orders, using scanner guns.
• Pulled and stacked products to fulfill daily orders accurately.
• Verified accuracy of orders and ensured proper product labeling.
• Demonstrated proficiency in packing, labeling, and sorting items for shipment.
• Marked packages with necessary tracking information for shipment. with identifying information, tracking numbers or customs information.
• Used computer software programs to track shipments and generate labels.
• Pulled and stacked products based on daily orders.
• Built pallets and cartons to safeguard large items for transport.
• Collaborated with departments to streamline order fulfillment and enhance communication.

• Recorded order processing activities to ensure accuracy and consistency.
• Utilized computer software programs for tracking inventory levels and scheduling resources effectively.
• Provided updates on order statuses through email or phone calls.
• Monitored shipment status of packages through various carriers to ensure timely delivery. using various carriers including UPS, FedEx, DHL and USPS.
• Maintained accurate records of all inspection results and corrective actions taken.
• Performed detailed inspections of products to ensure compliance with company standards and regulations.
• Trained personnel in quality control processes and procedures.
• Resolved issues with incorrect orders by identifying errors and implementing corrective actions. and fixing issues to adhere to customer demands.

• Educated employees on effective use of products and systems, enhancing their operational proficiency.
• Attended meetings to gather insights for developing relevant training programs.
• Attended meetings to obtain information for use in training programs.
• Maintained training records and tracked recertifications to ensure compliance and readiness.

• Accurately picked, packed and shipped orders in a timely manner.
• Maintained organized, clean work area to support efficient operations.
• Packed customer purchases in bags or cartons.
• Utilized RF scanners to track shipments and ensure accuracy of order fulfillment.
• Resolved unexpected issues or discrepancies to ensure smooth order fulfillment.
• Rotated between jobs to pull items, pack items, and load pallets.
• Removed damaged or defective items from inventory to maintain quality standards.
• Rotated between tasks to efficiently pull, pack, and load items.

• Responded promptly to drink requests, enhancing customer satisfaction during meal service.
• Supported post-event cleanup, ensuring a tidy banquet hall for future use.
• Provided assistance with clearing dishes from tables at the end of each course.
• Maintained buffet item availability, ensuring consistent food quality and freshness for guests.
• Set up banquet tables and chairs according to event requirements.
• Set up banquet room linens, service ware and glassware according to supervisor instructions.
• Assisted in cleaning banquet hall following completion of event.

• Managed office supply orders and inventory, ensuring timely availability of essential materials.
• Maintained and updated filing, inventory, mailing and database systems, either manually, and used computer.
• Drafted and sent emails and memos to facilitate effective communication across departments.
• Sorted and indexed information, establishing and maintaining specialized filing systems for improved accessibility.
• Answered multi-line telephone system to direct calls and take messages.
• Responded to multi-line telephone system to direct incoming calls and take messages. to direct calls and take messages.
• Conducted inventory to order needed materials and supplies.
• Coordinated courier services for outgoing packages.

• Maintained detailed records of labeling activities and materials to support compliance and traceability.
• Monitored quality control measures to uphold accuracy and standards in labeling process.
• Maintained accurate records of labeling activities and materials used.
• Met deadlines while maintaining high-quality deliverables.
• Managed and coordinated multiple projects while ensuring timely completion.
• Collaborated with coworkers to ensure efficient task completion.

• Executed food handling procedures consistently during packing to ensure product safety.
• Ensured safe and clean work environment by rigorously following food safety protocols and sanitation guidelines.
• Adhered to all company policies regarding food preparation, storage, sanitation and hygiene standards.
• Complied with company policies on food preparation, storage, sanitation, and hygiene to uphold quality standards.
• Met daily goals for packing and shipping items with accuracy and efficiency.

• Collaborated with colleagues to ensure timely completion of tasks, enhancing overall team productivity.
• Dug, cut and transplanted seedlings, cuttings, trees and shrubs.
• Packaged produce for transport and sale in store.
• Packaged produce correctly for transport or sale in store.
• Inspected plants and bud ties to maintain quality standards and identify issues promptly.
• Met deadlines while maintaining high-quality deliverables.

• Successfully maintained cleanliness standards in dining areas according to health regulations.
• Performed opening and closing duties such as setting up workstations and cleaning counters effectively.
• Excelled at operating cash registers, processing payments, and providing change accurately.
• Assembled food orders while maintaining portion control.
• Resolved customer complaints professionally, offering tailored solutions to enhance satisfaction.
• Prepared items such as pancakes, omelets, and eggs according to customer orders.
• Prepared breakfast items, adhering to customer specifications for freshness and presentation.
• Grilled and garnished hamburgers or other meats, such as steaks, and chops.
• Cooked diverse hot food items, ensuring quality and timely service during peak hours.

• Recruited team members to achieve optimal staffing levels aligned with projected sales.
• Maintained product and service quality standards through ongoing evaluations and resolution of customer complaints.
• Maintained product and service quality standards by conducting ongoing evaluations and investigating complaints.
• Provided clear direction and set priorities for accomplishing desired actions and results.
• Coordinated staff training sessions to enhance compliance with company policies and procedures.
• Coordinated staff training sessions to ensure compliance with company policies and procedures.
• Assessed team member performance through formal reviews leading to promotions or terminations as necessary.
• Assessed team member performance through formal reviews that informed promotions or terminations.
• Used computerized inventory system to plan and manage adequate inventory levels.

GPA: GPA 3.5