Linda McNeil

Store Specialist, Ocean State Job Lot, August 2023 - Current, Ballston Spa, NY

Help customers with purchases, returns, inquiries and Ship to Store items.

Assign registers to cashiers, manage their lunch and break schedules and adjust work schedules as needed.

Help cashiers with any problems they may have with customers, cash registers and prices, etc.

Train new employees.

Make announcements as needed.

Check in vendors.

Fill in when and wherever needed and work cash register as needed.

Ticket any merchandise that needs it when brought to the front desk.

Stock the Insider rack on Wednesday and Sunday and make sure it stays stocked and looks neat during the week.

Make sure the front end is ready for opening when working in the morning and front end and power lane looks neat and stocked and reshop is done and hangers have been brought to the back before closing.

Outstanding attendance record and willing to work whenever needed and learn whatever I need to.

Work well with other employees.

Opened and closed daily using Tyco alarm system. Made sure all security cameras were turned on and working. Was on call 24 hours in case of alarm problems or break-ins. Worked closely with alarm company and local police department.

Was in charge of opening large John Tann safe which held the cash and high end jewelry. Counted cash and put in cash registers. Then put jewelry out into the showcases before opening. Made sure showcases were well stocked and visually appealing.

Facilitated high volume sales of cash, credit and gift card transactions. Verified cash drawer balance at the end of each shift.

Trained new employees and was responsible for their scheduling and payroll.

Developed strong customer relationships through attentive service and expert product knowledge.

Was in charge of much of the product ordering, purchasing and pricing.

Handled customer jewelry repair department which included taking the items in, getting them repaired and back to the customers in a timely manner.

Handled the yearly renewal of insurance for the store which included insuring the merchandise and customers jewelry being repaired and covering any liability that could be incurred.

Kept track of all inventory and was in charge of the annual inventory count.

Was in charge of monthly sales tax reports.

Kept track of an impeccable, extremely large filing system.

Worked as a teletypist in the office and also worked in the factory section, packaging the check orders.