Jerome Mack
Dedham,MA
Summary
Experienced professional with 26 years in the workforce, returning with proven reliability and strong organizational skills. Known for steady customer service, meeting goals, and keeping daily operations running smoothly. Ready to bring consistency, hard work, and a positive attitude to a new team.
Overview
26
26
years of professional experience
Work History
Retail Sales Associate
Ocean State Job Lot
06.2018 - 09.2023
- Assisted customers with locating items and answering any questions they had during their visit.
- Organized shelves to make products for sale appealing and easy for customers to browse.
- Worked with new staff to help train them on daily tasks and support them as they learned the store routine.
Stocker
Marlboro Market
04.1997 - 09.2008
- Helped restock shelves and keep the store organized so customers could find what they needed.
- Was promoted to nighttime manager and helped run the store and handle any issues during those shifts.
- Trained new employees and walked them through the different tasks in the store so they could learn the job.
Investigator
Commission Against Discrimination
05.1997 - 08.2008
- Started as a regular volunteer and helped with daily tasks and basic case support for the committee.
- Promoted to a full-time employee and took on the role of investigator.
- Investigated housing cases to make sure clients were treated fairly, gathering information and helping resolve discrimination concerns.
Education
Associate of Arts - Writing
Hesser College
Manchester, NHSkills
- Organization
- Problem-Solving
- Customer Service
- Detail-Oriented
- Communication
- Punctuality
- Teamwork and Collaboration
- Reliable Tenure
Timeline
Retail Sales Associate
Ocean State Job Lot
06.2018 - 09.2023
Investigator
Commission Against Discrimination
05.1997 - 08.2008
Stocker
Marlboro Market
04.1997 - 09.2008
Associate of Arts - Writing
Hesser College