Linda Miller
Minneapolis,MN
Summary
Dynamic professional with a strong background as an Ophthalmic Assistant at Associated Eye Care, excelling in patient education and diagnostic testing. Known for exceptional verbal communication and a flexible approach, I effectively enhance patient understanding and satisfaction, contributing to improved treatment outcomes and operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Ophthalmic Assistant
Associated Eye Care
Lino Lakes, MN
11.2023 - Current
- Assisted with patient intake, collecting medical histories and ensuring accurate documentation.
- Prepared examination rooms and maintained equipment for optimal functionality during procedures.
- Educated patients on proper eye care practices and post-operative instructions to enhance recovery.
- Administered diagnostic tests, including visual field tests and tonometry, to assess patient conditions.
- Increased patient comprehension of treatment plans by effectively explaining procedures and addressing concerns.
Independent Living Specialist/QP
Care Planners Home Health Care LLC
St Paul , MN
02.2019 - 11.2019
- Worked with clients to improve life choices and maximize benefits of programs.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Identified issues, analyzed information and provided solutions to problems.
Insurance Agent
Tim Meyer State Farm Agency
Shoreview, MN
10.2014 - 02.2019
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value.
Service & Repair Representative
Smith' S Medical
ST Paul, MN
01.2012 - 09.2014
- Evaluated systems according to predetermined checklist and noted issues.
- Documented all changes and actions in computer-based tracking system.
- Explained diagnostic findings to customers and outlined repair or service options.
- Trained customer employees and managers on machine use and maintenance.
- Demonstrated increased knowledge of company products and equipment.
Paraglegal
Robert Wilson & Associates
Minneapolis, MN
10.2009 - 01.2012
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Assisted attorneys with reviewing and organizing witness reports.
- Reviewed and analyzed government and judicial structures, as well as arbitration concepts and negotiation techniques.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings and legal resolutions.
- Trained and managed employees in best practices and protocols to realize maximum productivity.
- Wrote and filed pleadings with court on schedule to maximize case success.
Education
Associate of Science - Paralegal
MN School of Business
Blaine09.2009
Skills
- Verbal and written communication
- Flexible & Adaptable
- Interpersonal Communication
- Excellent work ethic
- NexGen
Certification
Lay Counseling Certification- Worked with clients on weekly basis to assist
with decision making for positive thinking and to bring about positive
life changes.
Timeline
Ophthalmic Assistant
Associated Eye Care
11.2023 - Current
Independent Living Specialist/QP
Care Planners Home Health Care LLC
02.2019 - 11.2019
Insurance Agent
Tim Meyer State Farm Agency
10.2014 - 02.2019
Service & Repair Representative
Smith' S Medical
01.2012 - 09.2014
Paraglegal
Robert Wilson & Associates
10.2009 - 01.2012
Associate of Science - Paralegal
MN School of Business