Linda Milligan
Waco,TX
Summary
Compassionate Medical Assistant with strong skills in direct patient care and HIPAA compliance. Experienced in maintaining electronic health records and fostering effective communication within healthcare teams, dedicated to improving patient experiences and outcomes.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Medical Assistant
AMG Ascension Providence
Waco, Texas
07.2025 - Current
- Accurately recorded patient histories and vital signs.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported physicians during patient examinations and medical procedures.
- Prepared examination rooms and stocked supplies to ensure readiness for patient care.
- Maintained electronic health records with attention to detail.
- Communicated with patients and healthcare team members to facilitate understanding and streamline care.
- Efficiently managed appointment scheduling and patient flow.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to enhance workflows and support improved patient outcomes.
Medical Assistant
Baylor Scott & White Medical Center
Waco, Texas
05.2006 - 05.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted physicians with patient examinations and medical procedures.
- Recorded patient histories and vital signs accurately.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered injections and performed basic lab tests safely.
- Administered injections, medications, and treatments following physician instructions.
- Educated patients on medication use and treatment plans to enhance understanding and adherence.
- Educated patients about medications, procedures and physician's instructions.
- Maintained electronic health records with attention to detail.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Documented notes during patient visits.
- Communicated effectively with patients and healthcare team members.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized patient charts daily to ensure efficient clinic operations and facilitate smooth patient flow.
- Prepared examination rooms and stocked supplies regularly.
- Cleaned and maintained medical equipment following procedures and standards.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Positioned patients properly during examination or treatment for comfort and safety.
- Performed dressing changes and monitored wounds to ensure proper healing and minimize infection risk.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Education
Medical Assisting
Concorde Career College
Jacksonville, FL09-2002
Skills
- Vital signs measurement
- Injection administration
- Wound care management
- Specimen processing
- Patient assessments
- EHR management
- Electronic health records
- Patient education
- Patient scheduling
- Appointment coordination
- Patient flow management
- HIPAA compliance
- Basic life support
- Wound irrigation
- Stat order prioritization
- Team collaboration
- Medical terminology
Certification
- Certified Medical Assistant
Timeline
Medical Assistant
AMG Ascension Providence
07.2025 - Current
Medical Assistant
Baylor Scott & White Medical Center
05.2006 - 05.2024
Medical Assisting
Concorde Career College