Linda Nute
Cape Neddick,USA
Summary
Detail-oriented professional with comprehensive experience in customer service and sales support. Expertise in scheduling management, issue resolution, and training staff, leading to improved team performance and efficient operations that drive customer loyalty.
Overview
43
43
years of professional experience
Work History
CONTRACTOR SALES / RECEPTIONIST
Eldredge Lumber and Hardware
York, USA
11.2019 - 11.2025
- Exceeded sales targets through effective client engagement.
- Developed strong client relationships, driving repeat business and fostering long-term partnerships.
- Implemented upselling strategies, boosting average transaction value by.
- Trained new staff on sales techniques, improving team performance significantly.
- Handled incoming calls, providing prompt and professional responses that enhanced customer experience.
- Optimized reception procedures, leading to higher customer satisfaction and smoother operations.
- Resolved customer issues promptly, enhancing brand loyalty and trust.
- Collaborated with contractors to align services, increasing project success.
CREDIT COORDINATOR
Lowes Home Improvement Stores
Rochester, USA
09.2007 - 07.2010
- Processed credit card applications at front end customer service desk, assisting customers with inquiries.
- Coordinated backend operations for inventory management and order processing, overseeing special orders and returns.
- Managed credit applications and approvals for customers at a home improvement retailer.
- Reviewed customer accounts to ensure compliance with credit policies and procedures.
- Collaborated with store teams to assist customers with financing options and inquiries.
OPERATIONS MANAGER
Sands of Salisbury
Salisbury, USA
01.2000 - 08.2007
- Managed daily bar and grille operations, overseeing bartending, production, marketing, distribution, and finances.
- Supervised 35+ employees during summer season, ensuring operational efficiency and staff performance.
- Staff training /development, procedural compliance, inventory control, budgeting, vendor relations, cost control, scheduling, responsive and empathetic to customer needs.
- Accuracy in cash handling, record keeping, accounts payable, payroll, work scheduling.
- Created sales strategies for slow-moving inventory items, resulting in improved turnover.
- Managed the hiring and termination processes for staff, ensuring compliance with company policies.
- Makes effective decisions by analyzing information and considering priorities.
ELECTRONIC ASSEMBLER
MKS. Inc.
Wilmington, USA
08.1996 - 01.2000
- Executed electronic assembly tasks, ensuring quality and precision in component integration.
- Performed soldering and masking processes, contributing to efficient assembly line operations.
- Assembled electronic components according to detailed specifications and diagrams.
- Inspected finished products for quality and adherence to safety standards.
- Operated soldering equipment to connect circuit boards and other electronic parts.
ELECTRONIC ASSEMBLER
Raytheon Co. Inc.
Andover, USA
09.1982 - 08.1996
- Managed electronic assembly tasks to ensure quality and accuracy.
- Applied soldering and masking techniques to achieve precise electronic assembly outcomes.
- Assembled electronic components using precision tools and techniques.
- Interpreted technical drawings and assembly instructions for accurate builds.
- Conducted quality checks on completed assemblies to ensure compliance.
Education
High School Graduate - Business
Nashua High School
Nashua, NH05-1969
Skills
- Client engagement
- Consultative selling
- Upselling strategies
- Cross-selling strategies
- Sales support
- Customer service
- Schedule management
- Appointment scheduling
- Calendar management
- Switchboard operation
- Payment processing
- Inventory control
- Quality assurance
- Staff training
- Problem solving
- Time management
- Effective communication
- Team collaboration
- Attention to detail
- Time management abilities
- Switchboard operation
- Time management abilities
Languages
English
Timeline
CONTRACTOR SALES / RECEPTIONIST
Eldredge Lumber and Hardware
11.2019 - 11.2025
CREDIT COORDINATOR
Lowes Home Improvement Stores
09.2007 - 07.2010
OPERATIONS MANAGER
Sands of Salisbury
01.2000 - 08.2007
ELECTRONIC ASSEMBLER
MKS. Inc.
08.1996 - 01.2000
ELECTRONIC ASSEMBLER
Raytheon Co. Inc.
09.1982 - 08.1996
High School Graduate - Business
Nashua High School