Summary
Overview
Work History
Education
Skills
References
Timeline
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Linda Orlando

Staten Island,NY

Summary

20 years of experience as a dental insurance biller. Demonstrate attention to detail, excellent organizational skills and effective time management. Highly versatile and adaptable; able to multi-task in a pressured environment. Work well independently, or as a team player. Excellent communicator with strong written and verbal communication skills. Exceptional interpersonal skills. Strong trouble-shooter and skilled problem-solver.

Overview

20
20
years of professional experience

Work History

Dental Treatment Coordinator

Oakwood Dental Arts
10.2016 - Current
  • Provided support during dental procedures as needed, enhancing overall patient experience during their visits to the clinic.
  • Collaborated with insurance providers to ensure prompt claim processing for patients, resulting in improved cash flow for the practice.
  • Nurtured a positive and supportive work environment for staff members by fostering open communication and teamwork within the office.
  • Improved patient retention by providing excellent customer service and establishing rapport with clients.

Insurance Biller

Dr. Robert Guida
09.2010 - Current
  • Responsible for accurately applying payments to patient accounts
  • Research and resolve incorrect payments, EOB rejections, and other issues with outstanding accounts
  • Review billing edits and provide insurance carriers with corrected information
  • Provide tenacious follow-up to ensure proper payments are fully collected

Computer Teacher

St. Jude School
09.2012 - 08.2013
  • Designed appropriate and specialized lesson plans for computer science students.
  • Coordinated classroom lectures with laboratory assignments.

Education

College of Staten Island
Staten Island, NY

Skills

  • Dentrix
  • Softdent
  • Word
  • PowerPoint
  • Internet

References

Available upon request.

Timeline

Dental Treatment Coordinator

Oakwood Dental Arts
10.2016 - Current

Computer Teacher

St. Jude School
09.2012 - 08.2013

Insurance Biller

Dr. Robert Guida
09.2010 - Current

College of Staten Island

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Linda Orlando