Linda Rangel
Amarillo
Summary
Highly motivated and reliable professional with 4 years of proven leadership experience. Seeking a challenging role to utilize skills in project planning, execution, and team leadership to drive successful outcomes and foster a positive work environment. Dedicated to delivering exceptional results through effective communication, problem-solving, and strategic decision-making. Committed to continuously enhancing abilities and contributing to the growth and success of the organization.
Overview
10
10
years of professional experience
Work History
Claim Technician
Blue Cross Blue Shield
04.2024 - Current
- Processed complex claims necessitating additional investigation.
- Participated in cross-functional projects aimed at improving overall company performance, demonstrating strong teamwork and dedication to organizational success.
- Collaborated with other departments to resolve complex claims, leading to faster resolution times and improved client relations.
- Managed high caseloads while maintaining attention to detail and strict adherence to deadlines, resulting in reduced turnaround times for claims resolutions.
Front Desk Receptionist
Family Care Clinic of Panhandle
10.2023 - 04.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Receptionist
Carson County Veterinary Clinic
12.2022 - 10.2023
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Entered data from pet records and office visits into computer system.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
Lab Clerk
Golden Plains Community Hospital
09.2021 - 09.2022
- Managed the submission of laboratory orders.
- Prioritized urgent samples effectively, optimizing turnaround time for critical patient care needs.
- Facilitated effective communication between lab staff and external parties by managing correspondence and phone calls.
- Maintained strict adherence to HIPAA regulations regarding patient confidentiality when dealing with sensitive patient information.
- Assisted laboratory technicians with the preparation of reagents, glassware, and equipment for testing.
Bar Manager
Bennigan's
08.2015 - 07.2021
- Oversaw scheduling to ensure optimal staffing levels.
- Expanded product profitability by optimizing liquor distribution methods.
- Executed purchase transactions for various types of liquors.
- Oversaw cash handling to ensure accuracy.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
GED -
Frank Phillips College
Borger, TX03.2013
Skills
- Claim analysis
- Leadership Experience (4years)
- Insurance Verification
- Customer Service
- Medical Office Experience
- Medical Records
- Laboratory Experience
- Medical receptionist
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Claim Technician
Blue Cross Blue Shield
04.2024 - Current
Front Desk Receptionist
Family Care Clinic of Panhandle
10.2023 - 04.2024
Receptionist
Carson County Veterinary Clinic
12.2022 - 10.2023
Lab Clerk
Golden Plains Community Hospital
09.2021 - 09.2022
Bar Manager
Bennigan's
08.2015 - 07.2021
GED -
Frank Phillips College
Similar Profiles
SONIA OGANDOSONIA OGANDO
Enrollment Specialists at Anthem Blue Cross Blue Cross Blue ShieldEnrollment Specialists at Anthem Blue Cross Blue Cross Blue Shield
Crystal BrownCrystal Brown
Business System Analyst at Blue Cross Blue Cross Blue Shield of Tennessee (Facets Billing)Business System Analyst at Blue Cross Blue Cross Blue Shield of Tennessee (Facets Billing)
Christina FredericChristina Frederic
Medicare Appeals & Grievances Coordinator at Florida Blue - Blue Cross Blue Shield Of FloridaMedicare Appeals & Grievances Coordinator at Florida Blue - Blue Cross Blue Shield Of Florida
Abdo TaressaAbdo Taressa
Customer Service Representative at Florida Blue - Blue Cross Blue Shield Of FloridaCustomer Service Representative at Florida Blue - Blue Cross Blue Shield Of Florida
Caitlin HallCaitlin Hall
Bartender at Public HouseBartender at Public House