Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Linda Ratcliff

Conroe,TX

Summary

Motivated and adaptable professional with a strong background in health, nutrition, and team leadership. Poised to integrate real-world experience into educational settings. Proficient in mentoring, communication, and establishing structure. Dedication to fostering student growth and engagement. Excited to enrich a school culture that prioritizes discipline, practical skills, and student achievement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Healthcare Hostess- Food & Nutrition Services

Sodexo at HCA Houston Healthcare Conroe
02.2025 - Current
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Provided clear and timely communication to patients about meal delivery schedules and dietary needs, supporting smooth coordination between patients and healthcare staff.
  • Cross-trained in multiple roles within food and nutrition services, demonstrating adaptability and a broad skill set in a fast-paced healthcare environment.

Kitchen Team Member

Chick-fil-A Restaurant
06.2023 - 02.2025
  • Instructed new team members on kitchen operations and customer service standards, earning recognition from the owner for leadership and dedication.
  • Optimized kitchen workflow by cross-training in multiple stations, increasing flexibility within the team during busy periods
  • Consistently met performance goals regarding speed of service, order accuracy, food quality, and cleanliness standards set forth by management.

Medical Assistant

The Woodlands Sports Medicine
10.2020 - 03.2022
  • Mentored new medical staff on clinical procedures and patient care protocols, demonstrating leadership and effective instruction.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Implemented care and efficiency improvements to support and enhance office operations.

Ambassador

Amazon Warehouse
08.2018 - 01.2020
  • Supervised warehouse associates by assigning tailored task plans, monitoring operational flow, and ensuring adherence to productivity and safety standards.
  • Recognized for achieving 100% compliance with operational standards, a rare accomplishment, and awarded for exceptional performance and leadership.
  • Exceeded performance goals for picking, packing, and shipping tasks consistently by maintaining a strong focus on accuracy and efficiency

Education

Bachelor of Science - Nutrition

Purdue Global University Online
West Lafayette, IN
09-2025

Skills

  • Team Supervision & Leadership
  • Clear Verbal and Written Communication
  • Training & Mentorship
  • Time Management
  • Adaptability in Fast-Paced Environments
  • Organization & Task Planning
  • Conflict Resolution
  • Cross-Functional Collaboration
  • Customer Service & Interpersonal Skills
  • Basic Health & Nutrition Knowledge
  • Compliance & Safety Protocols (HIPAA, OSHA, ServSafe)
  • Problem Solving & Critical Thinking

Certification

  • ServSafe Food Handler Certification, National Restaurant Association, 07/24
  • ACE Health Coach Certification, American Council on Exercise (ACE), Present
  • CPR Certification, American Council on Exercise (ACE), 04/25

Timeline

Healthcare Hostess- Food & Nutrition Services

Sodexo at HCA Houston Healthcare Conroe
02.2025 - Current

Kitchen Team Member

Chick-fil-A Restaurant
06.2023 - 02.2025

Medical Assistant

The Woodlands Sports Medicine
10.2020 - 03.2022

Ambassador

Amazon Warehouse
08.2018 - 01.2020

Bachelor of Science - Nutrition

Purdue Global University Online

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