Morgan Krebs
Sheffield Village,OH
Summary
High-performing Event Manager with a proven track record of success in planning and executing corporate meetings, fundraisers, galas, concerts, and weddings. Outgoing, hands-on professional adept at creating memorable experiences for clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Event Services Manager
Severance Music Center / The Cleveland Orchestra
07.2023 - Current
- Manages all services related to internal and external events
- Coordinates with clients to determine event details
- Improves client satisfaction by providing exceptional event services and seamless coordination
- Generates ideas to enhance and expand current event offerings
- Manages team of 25 staff members, providing leadership and guidance to ensure flawless event execution
- Streamlines event planning processes, resulting in increased efficiency and reduced operational costs
Group Sales & Service Representative
The Cleveland Guardians
03.2019 - 10.2022
- Managed logistics of event planning for group events and stadium tours
- Planned and maintained event timelines
- Directed event staff to maintain seamless event operations
- Maintained energy and enthusiasm in a fast-paced environment
- Proved successful working within tight deadlines
- Provided exceptional customer service to all guests
Administrative Assistant
Barnes Wendling CPAs
01.2020 - 01.2021
- Answered phone calls, routed calls, and delivered messages to staff
- Created a digital filing system to improve document organization
- Scheduled meetings and appointments for staff members
- Provided clerical support by copying, faxing and filing documents
- Responded to inquiries from callers seeking information
Office Manager
BoomPro Trucking, LLC
08.2016 - 01.2020
- Maintained digital and paper filing systems
- Coordinated special projects
- Utilized client feedback to improve customer partnerships
- Monitored staff calendars and scheduled appointments
- Placed orders to maintain adequate supply levels
Program Coordinator
Sandusky State Theatre
05.2015 - 10.2015
- Managed event logistics for the Lake Erie Arts & Film Festival
- Communicated with vendors and clients to coordinate event details
- Served as point of contact between clients and managerial staff
- Used discretion when handling confidential information
- Responded to inquiries from attendees and addressed any issues/complaints
- Assisted with event marketing activities, including creating promotional materials and managing social media campaigns
Education
Bachelor of Science - Business Administration
Bowling Green State University
Bowling Green, OH08.2017
Skills
- Event planning & coordination
- Time management
- Problem solving
- Active listening
- Cross-functional collaboration
- Team supervision & leadership
- Adaptability
- Customer service
Certification
- CPR/AED & First Aid certified through University Hospitals February 2024
Timeline
Event Services Manager
Severance Music Center / The Cleveland Orchestra
07.2023 - Current
Administrative Assistant
Barnes Wendling CPAs
01.2020 - 01.2021
Group Sales & Service Representative
The Cleveland Guardians
03.2019 - 10.2022
Office Manager
BoomPro Trucking, LLC
08.2016 - 01.2020
Program Coordinator
Sandusky State Theatre
05.2015 - 10.2015
Bachelor of Science - Business Administration
Bowling Green State University
- CPR/AED & First Aid certified through University Hospitals February 2024
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