Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Read

North Ridgeville,OH

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

46
46
years of professional experience

Work History

Customer Service Representative

Snipes Choices
Cleveland , OH
07.2017 - Current
  • Serviced a broad variety of businesses through Arise Work From Home.
  • Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Read Associates Inc

Owner/Manager
Owasso, OK
01.1995 - 12.2016
  • Licensed in Oklahoma, 2006 as a Residential Real Estate Professional working under the brokerage of Keller Williams Realty and McGraw Realtors.
  • Owner/Manager of a 33 unit townhouse complex in Tulsa Ok.
  • Owner /Manager of 15 single family dwellings in metro Detroit, Mi.

- Oversaw renovation of properties, while increasing net income and improving occupancy

- Inspected and ensured property compliance with state and local regulation

-Negotiated complex financial transactions including including; purchase, listing, lease and lease purchase agreements.

-Coordinated activities between buyers, sellers, mortgage lenders and title companies

Supervisor

General Motors Co
Pontiac, MI
01.1978 - 12.1994
  • General Motors Corporation various locations and titles:

Locations:

-Detroit Mi. 1978-1980

-Moraine Oh. 1980-1990

-Pontiac Mi. 1990-1995

Titles:

-Quality Improvement Team Administrator

-Production General Supervisor

-Senior Labor Relations Representative

-Supervisor Education and Training

Education

Master Certificate - Applied Project Management

Villanova University
Villanova, PA
05-2012

MBA - Business Administration And Management

University of Dayton
Dayton, OH
05-1988

Bachelor of Arts - Fine Arts

Center For Creative Studies
Detroit, MI
05-1978

Skills

  • Call Management
  • Customer Relations
  • Problem Resolution
  • Complaint Resolution
  • Consultative Sales
  • Project Management Abilities
  • Positive and Professional

Timeline

Customer Service Representative

Snipes Choices
07.2017 - Current

Read Associates Inc

Owner/Manager
01.1995 - 12.2016

Supervisor

General Motors Co
01.1978 - 12.1994

Master Certificate - Applied Project Management

Villanova University

MBA - Business Administration And Management

University of Dayton

Bachelor of Arts - Fine Arts

Center For Creative Studies
Linda Read