Linda Rickenbacker
Charlotte,NC
Summary
Knowledgeable Psychiatric Technician with solid background in psychiatric support and patient care. Successfully managed therapeutic activities and crisis intervention, demonstrating calm and compassionate approach. Expertise in monitoring patient behavior and collaborating with healthcare teams to deliver comprehensive care.
Overview
11
11
years of professional experience
Work History
Psychiatric Technician
Iredell Davis Behavioral Health Hospital
06.2022 - Current
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
- Monitored and recorded daily patient vitals, including temperature and weight, ensuring accurate documentation.
- Distributed snacks as a part of patient care, maintaining accuracy in meal delivery and adherence to nutrition guidelines.
- Performed room checks twice a day with staff, ensuring patient safety and comfort.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to nurse for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
- Enhanced therapeutic environment, maintaining clean and safe living space for patients.
Exceptional Children's Teacher Assistant
Sharon Elementary
10.2023 - 04.2025
- Collaborated with other educators to develop instructional strategies.
- Planned daily activities to keep students engaged and on track with learning goals.
- Designed individual education plans to encourage student growth according to different learning abilities and needs.
- Maintained accurate records of student progress and attendance.
- Conducted assessments of students to determine individual needs.
- Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
- Mentored new teachers on student progress monitoring and legal document preparation.
- Promoted memory, cognition and language development with hands-on activities and individualized instruction.
Behavioral Youth Counselor
Turning Point High School
10.2021 - 06.2022
- Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
- Pursued professional development opportunities to cultivate further understanding of considerations governing productive learning environments.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Attended to classroom details and logistics to maintain strong instructional environment.
- Offered complete instructional support for students unable to attend regular classes.
- Assisted students with various needs from putting on coats to go outside to reviewing homework assignments.
- Conducted and interacted with students in both individual and group counseling settings.
- Informed parents of evaluation methods used to guide instruction and document progress.
Senior Psychiatric Technician
Atrium Health
08.2014 - 09.2021
- Reduced crisis situations through effective communication and de-escalation techniques.
- Documented daily progress notes for accurate record-keeping and informed decision-making in ongoing treatment planning.
- Contributed to the development of facility-wide protocols and procedures for improved patient care and staff efficiency.
- Developed strong rapport with patients by exhibiting empathy, active listening skills, and genuine concern for their wellbeing.
- Promoted a safe and therapeutic environment through consistent monitoring of patients and adherence to facility policies and procedures.
- Treated clients and families with respect and dignity.
- Monitored patient behavior and immediately reported changes to charge nurse.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Assisted in development of therapeutic activities for patients.
- Took and monitored vital signs
- Distributed meals (breakfast, lunch, and dinner) to patients, ensuring dietary requirements and preference were met.
Education
Master of Science - Clinical Mental Health Counseling
Walden University
06.2023
Bachelor of Arts - Psychology
Hampton University
05.2008
Skills
- Clinical documentation
- Incident reporting
- De-escalation techniques
Timeline
Exceptional Children's Teacher Assistant
Sharon Elementary
10.2023 - 04.2025
Psychiatric Technician
Iredell Davis Behavioral Health Hospital
06.2022 - Current
Behavioral Youth Counselor
Turning Point High School
10.2021 - 06.2022
Senior Psychiatric Technician
Atrium Health
08.2014 - 09.2021
Master of Science - Clinical Mental Health Counseling
Walden University
Bachelor of Arts - Psychology
Hampton University
Similar Profiles
Drema FarmerDrema Farmer
Nursing House Supervisor at Iredell Davis Behavioral HealthNursing House Supervisor at Iredell Davis Behavioral Health
Ashley LoftusAshley Loftus
Case Manager at Davis Behavioral HealthCase Manager at Davis Behavioral Health
Nikita PetersenNikita Petersen
Intern Therapist at Davis Behavioral HealthIntern Therapist at Davis Behavioral Health
ARNAB KUNDUARNAB KUNDU
Lead Software Engineer/Sr. Software Engineer at Lowes'sLead Software Engineer/Sr. Software Engineer at Lowes's
ALEX THINNESALEX THINNES
Sr. Product Manager, University Platform Products at University of PhoenixSr. Product Manager, University Platform Products at University of Phoenix