Ashley Loftus
Brigham City,UT
Summary
Dynamic professional with a proven track record at Davis Behavioral Health, adept in client relationship management and intervention plans. Excelled in developing comprehensive care strategies, enhancing team collaboration, and significantly improving client access to resources. Skilled in both verbal and written communication, demonstrating exceptional program development abilities and a commitment to impactful social work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Case Manager
Davis Behavioral Health
01.2022 - Current
- Partnered with physicians, social workers, mental health and behavioral therapists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Worked as part of collaborative team to address changing needs of children and families.
- Managed a caseload of 20 clients, providing tailored services and maintaining strong client relationships.
- Consistently achieved an average of 68 billable hours per month, ensuring productivity and efficiency.
Social Emotional Learning Assistant
Davis School District
08.2019 - 05.2022
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Organized and allocated resources required to meet needs of 35-40 students and 14 instructors.
Coordinator
Lagoon Amusement Park
04.2014 - 11.2018
- Hired and trained staff members.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Handled catering scheduling, ordered food and planned events.
- Maximized quality assurance by completing frequent line checks.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Managed large-scale catered events, overseeing meal service for up to 10,000 guests.
Education
Bachelor of Science - Family Studies
Weber State University
Ogden, UT08-2022
Skills
- Intervention plans
- Client relationship management
- Verbal and written communication
- Case planning
- Patient needs assessment
- Records management
- Multitasking and organization
- Team collaboration
- Documentation and reporting
- Documentation proficiency
- Social work
- Program development
Certification
- Targeted Case Management
- Social Service Worker
- DLA Trained
- CPR Certified
Timeline
Case Manager
Davis Behavioral Health
01.2022 - Current
Social Emotional Learning Assistant
Davis School District
08.2019 - 05.2022
Coordinator
Lagoon Amusement Park
04.2014 - 11.2018
Bachelor of Science - Family Studies
Weber State University
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