Linda S. Harden
Shallowater
Summary
Dynamic and detail-oriented Registered Pharmacy Technician with a proven track record at United Coalition Pharmacy, excelling in patient care and prescription processing. Adept at effective communication and drug recall compliance, I consistently enhance patient satisfaction and operational efficiency through proactive problem-solving and meticulous attention to detail.
Overview
2021
2021
years of professional experience
1
1
Certification
Work History
Registered Pharmacy Technician
United Coalition Pharmacy
08.2009 - 01.2021
- The most important responsibility is patient service and care. No matter what the other responsibilities are, it is a full circle back to what is best for the patient. In most circumstances, a patient's first contact with a pharmacy is with a technician. They need and deserve to be greeted with a friendly and helpful attitude.
- Received and processed new prescriptions to ensure accurate dispensing.
- Facilitated authorization of medication refills to ensure continuity of patient care.
- Updated and managed patient profiles and medical expense records to maintain compliance and enhance accessibility.
- Communicated with medical personnel to clarify orders and facilitate timely refills.
- Making sure to get the best price and quality for the patient and for the pharmacy.
- Removing out of date stock from shelves and returning for credit or to be destroyed.
- Checking new product recalls and removing any existing stock from shelves and disposing of stock in an appropriate manner.
- Daily cash register reports, and income reporting forms.
- Executed daily bank deposits to maintain financial accuracy.
- Placed orders for office supplies to ensure operational efficiency.
- Staying current with continuing education and pharmacy computer programs.
Office Manager
Radio Lab
Lubbock
1978 - 1982
- Monitored invoices and payments, ensuring accuracy of accounts receivable and payable information.
- Streamlined filing system for records and correspondence, enhancing retrieval efficiency.
- Oversaw front desk operations, greeting visitors and directing inquiries to appropriate personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Optical Technician
Lee Optical
Lubbock
09.1975 - 03.1977
- Guided customers in selecting frames and lenses that best fit their style and vision needs.
- Provided guidance to customers on selecting eyewear according to their prescription requirements.
- Conducted repairs on eyewear, ensuring proper functionality and fit.
- Improved fit of patients' glasses and completed basic repairs covered by office warranty.
- Educated clients on proper eyewear care and maintenance techniques.
- Managed inventory of optical supplies and equipment to ensure availability and organization.
- Addressed and resolved customer complaints about product quality and service to enhance satisfaction.
- Completed administrative tasks related to record keeping and documentation.
Cosmetology Instructor
Vogue Beauty College
Arlington
1983 - 1986
- Developed lesson plans aligned with industry standards, addressing diverse student learning needs.
- Facilitated hands-on practice and skill development in beauty services, fostering student confidence.
- Demonstrated practical techniques in hair, skin, and nail care, enhancing student proficiency.
- Evaluated student performance through assessments and practical examinations.
Education
RxProstaff Inc, Sterile IV Infusion -
01.2014
Rx Success Compounding Program -
01.2011
Gatlin Education for Pharmacy Technician -
01.2007
Cosmetology Instructor -
01.1984
Cosmetology -
01.1979
High School -
Lubbock Christian High School
01.1975
Skills
Proficient
- MS Word
- Excel
- Rx Workflow
- Computer
- Cash Register
- Fax Machine
- Copy Machine
- HIPAA
Certification
- Certified Pharmacy Technician
- Registered Pharmacy Technician
- Certified Non-sterile Compounding Technician
- Certified Sterile IV Technician
Timeline
Registered Pharmacy Technician
United Coalition Pharmacy
08.2009 - 01.2021
Optical Technician
Lee Optical
09.1975 - 03.1977
Office Manager
Radio Lab
1978 - 1982
Cosmetology Instructor
Vogue Beauty College
1983 - 1986
RxProstaff Inc, Sterile IV Infusion -
Rx Success Compounding Program -
Gatlin Education for Pharmacy Technician -
Cosmetology Instructor -
Cosmetology -
High School -
Lubbock Christian High School