Linda Sorenson
Ridgefield,Washington
Summary
Dynamic and detail-oriented professional with experience at Brad’s Septic Service, excelling in customer service and data entry. Proven ability to enhance team communication and maintain organized office operations. Recognized for strong time management skills and a commitment to delivering exceptional support, ensuring a productive and efficient work environment.
Overview
2026
2026
years of professional experience
Work History
Office Assistant
Brad’s Septic Service
Ridgefield, WA
05.2020 - 04.2025
- Assisted in daily office operations by organizing files and maintaining records.
- Supported team communication through scheduling meetings and managing calendars.
- Processed incoming mail and packages, ensuring timely distribution to relevant staff.
- Coordinated office supply inventory, placing orders as necessary to maintain stock levels.
- Maintained cleanliness and organization of shared workspaces to promote productivity.
- Handled basic data entry tasks, ensuring accuracy in information management systems.
- Responded to inquiries via phone and email, providing excellent customer service support.
Medical Receptionist
Northwest Surgical Specialists
Vancouver, WA
1998 - 2009
- Managed appointment scheduling and patient check-in processes efficiently.
- Handled patient inquiries and provided information on services and procedures.
- Maintained accurate patient records using electronic health record systems.
- Coordinated communication between patients and healthcare providers effectively.
- Processed insurance verifications and managed billing inquiries promptly.
- Assisted in maintaining cleanliness and organization of the reception area.
- Trained new staff on office procedures and customer service protocols.
Server
Golden Palace Restaurant
Battle Ground, WA
2014 - 2022
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Assisted in training new servers on menu knowledge and service protocols.
- Managed cash handling and processed payments with attention to detail.
- Collaborated with kitchen staff to coordinate meal timing and presentation.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Upsold daily specials, enhancing customer satisfaction and restaurant revenue.
- Addressed customer inquiries and resolved issues promptly to ensure positive experiences.
- Monitored dining area for guest needs, ensuring attentive service throughout shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
Medical Office Certificate - General/Medical
Clark College
Vancouver, WA06.1986
General Studies
Battle Ground High School
Battle Ground, WA06.1983
Skills
- Customer service
- Time management
- Data entry
- Verbal communication
- Appointment scheduling
- Professional and mature
- Scheduling appointments
- Clerical support
Timeline
Office Assistant
Brad’s Septic Service
05.2020 - 04.2025
Medical Receptionist
Northwest Surgical Specialists
1998 - 2009
Server
Golden Palace Restaurant
2014 - 2022
Medical Office Certificate - General/Medical
Clark College
General Studies
Battle Ground High School