Linda Van Donsel
Montreal,MO
Summary
Accomplished Lead Pharmacy Technician at Wal-Mart Pharmacy with expertise in medication management and team leadership. Enhanced pharmacy operations by optimizing inventory control and ensuring compliance with regulations. Successfully mentored technicians. Proficient in resolving medication-related issues and delivering exceptional customer service, fostering strong patient relationships.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Wal-Mart Pharmacy
08.2016 - Current
- Supervised daily pharmacy operations, ensuring compliance with regulations and standards.
- Trained and mentored pharmacy technicians, enhancing team performance and efficiency.
- Managed medication inventory, optimizing stock levels to prevent shortages or overages.
- Collaborated with healthcare providers to resolve medication-related issues effectively and promptly.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Resolved third-party billing, computer system and customer service issues.
Pharmacy Technician
Wal-Mart Pharmacy
12.2013 - 06.2016
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Pharmacy Technician
Wal-Mart Pharmacy
01.1997 - 12.2013
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
Education
High School Diploma -
KIRKSVILLE SENIOR HIGH SCOOL
Kirksville, MOEARLY CHILDHOOD DEVELOPMENT
KIRKSVILLE VOCATIONAL CENTER
Kirksville, MOGENERAL STUDIES
SOPHIA LEARNING
01-2022
Skills
- Medication management
- Inventory control
- Compliance assurance
- Team leadership
Certification
- CPhT - Certified Pharmacy Technician
- CPR and First Aid certified
Timeline
Lead Pharmacy Technician
Wal-Mart Pharmacy
08.2016 - Current
Pharmacy Technician
Wal-Mart Pharmacy
12.2013 - 06.2016
Pharmacy Technician
Wal-Mart Pharmacy
01.1997 - 12.2013
High School Diploma -
KIRKSVILLE SENIOR HIGH SCOOL
EARLY CHILDHOOD DEVELOPMENT
KIRKSVILLE VOCATIONAL CENTER
GENERAL STUDIES
SOPHIA LEARNING