Linda Van Etta
Certified Nurses Assistant
Hanson,MA
Summary
Organized Health Unit Coordinator with 3 years of progressive experience , resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical jargon coupled with deep knowledge of hospital policies and operations. Seasoned professional committed to delivering excellent customer service in hospital setting.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Unit Coordinator / NICU Aide
South Shore Health System
South Weymouth, MA
09.2020 - Current
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Coordinated non-clinical and ancillary services of assigned patient care units.
- Assisted in ordering and serving patient meals, transporting patients and performing indirect patient care duties at competent level and according to needs of patient population served.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.
- Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
- Scheduled patient testing, delivered specimens to lab, received STAT lab results and posted in patient record for access by physicians.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Assembled and maintained patient medical records and other documents related to patient care.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Provided concierge service to assist patients and families and direct them to available resources.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
Nurses Aide
South Shore Health System
South Weymouth, MA
04.2011 - Current
- Wipe down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Documented patient information and care activities in electronic health record.
- Delivered high-quality care to NICU patients in hospital facility.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Rockland Senior High School
Rockland, MA 09.1978 - 06.1981
Skills
New Admissions
Charting
Medical terminology
Appointment Scheduling
Resident Documentation
Companionship and emotional support
Patient-focused care
Efficient and reliable team player
Infection Control
Compassionate
Adaptable
Responding to emergencies
Direct Patient Care
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Unit Coordinator / NICU Aide
South Shore Health System
09.2020 - Current
Nurses Aide
South Shore Health System
04.2011 - Current
High School Diploma -
Rockland Senior High School
09.1978 - 06.1981