Oralia Mason
Andrews
Summary
Dedicated NICU Unit Coordinator with expertise in patient documentation, care coordination, and staff training. Proven track record in implementing hospital policies and maintaining HIPAA compliance, ensuring high-quality patient care and efficient unit operations.
Overview
5
5
years of professional experience
Work History
NICU Unit Coordinator
Midland Memorial
Midland
04.2025 - Current
- Assisted in maintaining accurate patient records and documentation.
- Communicated with patients and families regarding care plans and procedures.
- Supported the implementation of hospital policies and safety protocols.
- Trained new staff on departmental procedures and best practices.
- Acted as a liaison between hospital departments, medical staff, families, and community agencies regarding patient care issues.
- Facilitated communication between healthcare providers throughout the organization.
- Assisted in resolving conflicts between staff members or departments.
- Managed hall occupancy and assignments and oversaw compliance with regulations.
- Communicated with management to facilitate efficient unit operation.
- Assisted in the development of unit policies and procedures.
- Monitored supplies inventory levels and placed orders when necessary.
- Coordinated patient transfers between units and other facilities.
- Maintained accurate records and documentation for all patients in the unit.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Conducted unit greetings and orientations for newly admitted and transferred patients.
- Backed up floor staff by keeping patients' rooms clean and orderly.
- Assisted in the preparation and maintenance of patient charts, ensuring all pertinent information was up-to-date.
- Coordinated patient admissions, transfers, and discharges to ensure seamless workflow and patient satisfaction.
- Ensured the cleanliness and organization of the nursing station and patient areas to maintain a safe environment.
- Maintained inventory of medical supplies and equipment, placing orders as necessary to ensure availability.
- Facilitated communication between medical staff, departments, and external entities to ensure efficient patient care.
- Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
- Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
- Managed and updated patient records with attention to confidentiality and accuracy in a fast-paced environment.
- Explained policies, procedures and services to patients.
- Communicated with patients with compassion while keeping medical information private.
- Maintained records management system to process personnel information and produce reports.
Newborn Hearing Screener
Pediatrix/ Midland Memorial Hospital
Midland
05.2023 - 04.2025
- Conducted newborn hearing screenings following established protocols and guidelines.
- Collaborated with healthcare team to ensure timely follow-up for newborns needing further evaluation.
- Educated parents about hearing health and the importance of early detection.
- Maintained accurate documentation of screening results in electronic health records.
- Assisted in training new staff on screening procedures and equipment usage.
- Ensured proper functioning of audiological equipment through routine checks and maintenance.
- Communicated effectively with families to address questions and concerns regarding screenings.
- Participated in quality improvement initiatives to enhance screening processes and efficiency.
- Provided feedback to hospital administrators concerning any issues encountered during the course of performing newborn hearings screens.
- Performed hearing screenings on newborns using Automated Auditory Brainstem Response equipment.
- Created detailed reports summarizing data collected from newborn hearing screenings.
- Maintained confidentiality surrounding patient information at all times.
- Facilitated communication between physicians, audiologists, speech therapists, and other healthcare providers involved in a child's care plan.
- Managed inventory of supplies necessary for successful completion of newborn hearing screenings.
- Developed relationships with families whose children have been diagnosed with hearing loss, providing support and resources as needed.
- Maintained accurate records of all screenings performed, documenting results in a timely manner.
- Ensured compliance with state laws governing newborn hearing screenings.
- Provided comprehensive follow-up services for infants who failed the initial screening, including scheduling and coordinating diagnostic testing with specialists.
- Assisted in developing and implementing new policies related to newborn hearing screening protocols.
ED COVID-19 Screener
Midland Memorial Hospital
Midland
07.2022 - 01.2023
- Conducted temperature checks and health screenings for patients and visitors.
- Provided clear instructions on safety protocols to individuals entering the facility.
- Monitored and maintained cleanliness of the screening area throughout shifts.
- Collaborated with healthcare staff to ensure timely patient flow during screenings.
- Performed regular cleaning and disinfecting of all areas used during screenings according to CDC guidelines.
- Utilized personal protective equipment such as masks, gloves, and face shields at all times while performing screenings.
- Provided guidance to patients on the importance of following CDC guidelines for preventing the spread of COVID-19.
- Offered protective masks and face shields to guests.
- Monitored patient flow within the facility while enforcing social distancing rules.
- Assisted in the distribution of masks and hand sanitizers to individuals entering the facility.
- Administered health questionnaires to assess COVID-19 symptoms and exposure risks.
- Restocked supplies and cleaned equipment between patients.
COVID-19 Tester
Curative Care Network
Midland/Odessa
02.2021 - 10.2022
- Conducted COVID-19 testing for diverse populations at community sites.
- Ensured compliance with health and safety protocols during testing procedures.
- Educated individuals on testing processes and results interpretation.
- Maintained accurate records of test results and patient information.
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
- Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
- Ensured proper handling and disposal of potentially contaminated materials in accordance with health regulations.
- Maintained accurate records of test results and other relevant information in electronic health records system.
- Adhered to HIPAA regulations when handling confidential patient information.
- Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
- Educated community members on the importance of following social distancing guidelines and wearing face coverings when out in public.
- Responded quickly and effectively to inquiries from patients regarding their test results or other issues related to COVID-19 care.
- Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis.
- Performed data entry into electronic medical records systems.
- Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
- Maintained accurate records of screenings for health department compliance.
- Coordinated with security personnel to manage the flow of traffic during peak screening times.
- Directed individuals with symptoms or exposure to designated quarantine or testing areas.
- Obtained serum or viral swab samples for analysis.
- Validated laboratory test processes for completeness and safety.
Skills
- Patient documentation
- Care coordination
- Health screening
- Policy implementation
- Staff training
- Record management
- Effective communication
- Software knowledge
- New admissions
- Supply inventory
- Paperwork processing
- Healthcare software
- Unit reception
- HIPAA compliance
- CPR/AED
- Multitasking
Languages
Spanish
Professional
Timeline
NICU Unit Coordinator
Midland Memorial
04.2025 - Current
Newborn Hearing Screener
Pediatrix/ Midland Memorial Hospital
05.2023 - 04.2025
ED COVID-19 Screener
Midland Memorial Hospital
07.2022 - 01.2023
COVID-19 Tester
Curative Care Network
02.2021 - 10.2022