Jesus Segovia
Austin,TX
Summary
Proficient in managing patient information with a strong focus on accuracy and confidentiality. Background includes roles as Patient Information Coordinator where skills in data management, communication, and customer service were honed. Strong ability to work in fast-paced environments while maintaining high-quality standards for patient care. Demonstrated impact through improved efficiency of record-keeping systems and enhanced patient satisfaction levels.
Overview
22
22
years of professional experience
Work History
Patient Information Coordinator, Unit Secret
Dell Children's Medical Center
Austin, TX
03.2005 - Current
- Updated electronic health records to enhance accuracy of patient data.
- Coordinated scheduling and appointment logistics to accommodate diverse patient populations.
- Streamlined patient information collection and verification processes for improved accuracy.
- Prepared patients for exams by taking vitals, obtaining urine samples, and updating charts.
- Assisted in high-pressure emergency department environment
- Provided administrative support to the Unit Manager, including maintaining and ordering office supplies, setting up meetings and taking minutes.
- Assisted nurses with medical procedures, such as taking blood samples or administering injections.
- Assessed customer feedback from surveys, reviews, social media posts about product selections, displays, pricing, took appropriate action when necessary.
- Greeted customers in a friendly manner, while taking orders quickly and accurately.
92F Petroleum Supply Specialist
US Army Reserve
Fort Worth, TX
01.2012 - 02.2017
- Managed fuel supply operations for military equipment and vehicles.
- Supervised inventory management of petroleum products and supplies, maintaining accurate stock levels to prevent shortages.
- Trained personnel on safety protocols and proper handling of fuels, enhancing operational safety and compliance.
- Refueled and resupplied ammo to Assault Helicopter Company
- Supported special elements in area of operations, ensuring timely access to necessary resources.
- Conducted drone reconnaissance missions to gather intelligence.
- 90th Aviation Support Battalion
- Combat Lifesaver 40-hour course
92W Water Specialest
US Army Reserve
Austin, TX
05.2008 - 01.2012
- Facilitated convoy operations ensuring safe movement of military assets. Truck commander, Route Clearance,
- Managed water resource programs supporting military operations and personnel.
- Conducted water quality testing to ensure safety and compliance standards.
- Coordinated maintenance of water purification systems at various installations.
- Collaborated with teams to implement sustainable water conservation strategies.
- Developed training materials for water management procedures and best practices.
- Developed programs for public education on topics such as conservation practices, safe drinking water standards, and proper disposal of hazardous materials.
Education
US Army Certification - 92F Petroleum Supply Specialist
US Army Individual Training
Fort Lee, VA04-2013
US Army Certification - 92W Water Purification Specialist
US Army Individual Training
Fort Lee, VA05-2008
Associate of Applied Science Degree - Electronic Engineering Technology
ITT Technical Institute
Austin, TX06-1993
High School -
Homer Hanna High School
Brownsville, TX06-1991
Some College (No Degree) -
Austin Community College
Austin, TXSkills
- ED patient registration
- Patient data entry
- Monitor patient vitals
- Patient documentation
- Healthcare regulations
- Knowledge of HIPAA
- American Red Cross First Aid
- CPR & Choking certified
- ACS Stop the Bleed
- Patient support
- Patient advocacy
- Medical equipment management
- Office administration
- Customer service
- Cross-cultural sensitivity
- Communication skills
Personal Information
Title: Patient Care Technician
Timeline
92F Petroleum Supply Specialist
US Army Reserve
01.2012 - 02.2017
92W Water Specialest
US Army Reserve
05.2008 - 01.2012
Patient Information Coordinator, Unit Secret
Dell Children's Medical Center
03.2005 - Current
US Army Certification - 92F Petroleum Supply Specialist
US Army Individual Training
US Army Certification - 92W Water Purification Specialist
US Army Individual Training
Associate of Applied Science Degree - Electronic Engineering Technology
ITT Technical Institute
High School -
Homer Hanna High School
Some College (No Degree) -
Austin Community College