Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Linda Wilkins

Audubon,NJ

Summary

Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in time management and sales. Dedicated to customer loyalty and satisfaction.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

46
46
years of professional experience
1974
1974
years of post-secondary education

Work History

Dispatch, Data Entry

OPEX Corporation
Moorestown, New Jersey
02.2011 - 11.2024
  • Demonstrated excellent communication skills while handling incoming calls
  • Entered information into system
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.

Retail Store Associate

Avenue Women’s Clothing
Moorestown, New Jersey
10.2010 - 02.2011
  • Managed inventory levels and organized merchandise displays for optimal presentation.
  • Operated point-of-sale system for transactions and handled cash management processes.
  • Maintained store cleanliness and ensured a welcoming environment for shoppers.
  • Greeted customers, provided customer service and answered questions.
  • Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.

Customer Service Representative

TD Bank
Mt. Laurel, Montana
09.2002 - 10.2010
  • Assisted customers with account inquiries and transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Owner/Operator Cleaning

Linda’s Cleaning Service
Oaklyn, NJ
01.1979 - 09.2004
  • Managed daily cleaning operations for residential and commercial clients.
  • Scheduled appointments and coordinated services to meet client needs.
  • Developed strategic plans to increase profitability and efficiency.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Diploma And NJ State Cosmetology License - Cosmetology

Maison De Paris Beauty School
Haddonfield, NJ
09.1973 - 06.1974

Collingswood High School
Collingswood, NJ

Skills

  • Customer relationship skills
  • Attention to detail
  • Display setup
  • Teamwork and collaboration
  • Cash handling
  • Shelf stocking
  • Retail store operations

Affiliations

  • Photography
  • Hiking
  • Bermuda
  • Ocean City NJ
  • Family and friends

Timeline

Dispatch, Data Entry

OPEX Corporation
02.2011 - 11.2024

Retail Store Associate

Avenue Women’s Clothing
10.2010 - 02.2011

Customer Service Representative

TD Bank
09.2002 - 10.2010

Owner/Operator Cleaning

Linda’s Cleaning Service
01.1979 - 09.2004

Diploma And NJ State Cosmetology License - Cosmetology

Maison De Paris Beauty School
09.1973 - 06.1974

Collingswood High School

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