Detail-oriented Administrative Assistant with expertise in streamlining office operations. Proven ability to enhance patient experiences and maintain accurate data management to support organizational goals.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Hi country snack foods
Lincoln, Montana
08.2022 - 03.2026
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Managed daily office operations and ensured a smooth workflow.
Organized and maintained filing systems for easy document retrieval.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Answered questions from customers regarding products and services offered by the company.
Patient Registration Specialist
Tra Medical Imaging
Olympia, Washington
04.2017 - 06.2022
Registered patients in electronic health record system efficiently.
Verified insurance information and collected necessary documentation.
Scheduled appointments and coordinated patient follow-ups effectively.
Assisted patients with inquiries about services and procedures.
Maintained organized patient files and ensured data accuracy.
Educated patients on pre-appointment requirements and policies.
Medical Billing Specialist
Medical imaging,NW
Tacoma, Washington
11.2007 - 04.2017
Process medical claims using electronic billing systems.
Verify patient insurance information for accuracy and completeness.
Resolved billing discrepancies through effective communication with healthcare providers.
Documented financial transactions, including charges, payments, and adjustments, in the billing system to ensure accuracy.
Maintained comprehensive records of billing activities, including denials, adjustments, and payments received, to support auditing and compliance.