Accuracy-driven successful at delivering vital clerical support to internal teams as well as customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
18
18
years of professional experience
Work History
Receptionist – Administrative Assistant
Senior Care Northwest – Geriatric Clinic
Forest Grove, OR
04.2017 - Current
Managed over 50 incoming call, book appointment for Nurse Practitioner appointments
Entering new patients and verifying insurance
Patient Charting
Prepare and mail patient statements, process patient payments
Prepare and send patient Referrals to outside providers
Saved by implementing cost-saving initiatives that addressed long-standing problems
Developed and maintained courteous and effective working relationships
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Developed team communications and information for meetings
Homemaker
Hospice of Kona
Kailua-Kona, HI
05.2012 - 03.2017
Preparing weekly menus, meals preparation
Weekly shopping
Maintain house
Assist Certified Nurse Assistance with hands on assistance
Used wheelchairs and other DME equipment to assist with patient ambulation in room, hallways and bathroom
Used Word and Excel to maintain records of services performed and apparent condition of patients
Executive Director
Kona Executives Association
Kailua-Kona, HI
01.2004 - 05.2012
Maintain all financial records using Quickbooks
Prepared and mail statements for dues, and follow-up on collections
Provide coordination of organization tasks for weekly Membership meetings Meetings for membership of 40 business owner
Schedule weekly program with classification speakers, guest speakers
Provided agendas for all meeting
Process all prospective members applications
Attend Board of Directors meetings and maintain minutes from Meetings