Linda Kay Dixon
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
17
17
years of professional experience
Work History
Assistant Parts Manager
Swift Transportation
11.2020 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in training new employees on parts department processes, improving their productivity and understanding of the role.
- Supported Parts Manager in budget planning and monitoring, ensuring financial targets were met while maintaining high-quality service standards.
- Supervised and trained staff on product knowledge and customer service.
- Ordered parts for customers, repair shop, and service departments for diesel trucks.
Warehouse Manager
Dish
02.2015 - 06.2018
- Conducted daily audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Developed comprehensive staff training program to improve employee performance and morale.
Inventory Control manager
Hastings
06.2007 - 02.2015
- Perform weekly cycle counts, customer service, shipping and receiving, stocking inventory, order supplies for store, one-on-one meetings with department heads on how to control shrink
- I was consistently ranked number one in the company in inventory control
- I also successfully held the positions of Book manager and Video manager during my tenure.
Education
Bachelor of Arts - English
Southern New Hampshire University
Manchester, NH07.2023
Sketch Writing course -
The Second City, Chicago, Il
05.2016
High School Diploma -
Avalon ISD
06.2008
Skills
- Excellent customer service skills
- Financial management skills
- Supervisory skills
- Proficient in Microsoft Word, Mac IOS systems, 10-key, Oracle and Cetaris inventory systems
- Strong organizational skills
- Certified forklift operator
- Grammar usage
- Audience Engagement
- Editing and proofreading
- Originality and Creativity
- Article Writing
- Idea Brainstorming
Volunteer Experience
- Jana Lynne Sanchez for Us congress, Assistant Field Organizer, Ellis County team, Midterm elections of 2018.
- Elizabeth Warren for President, Volunteer, Texas team, Presidential Primary 2020.
Reaching voters and potential volunteers by phone or email, coordinating events for the candidate, training new volunteers on how to speak with voters, supervising a team of walkers.
References
- Malcolm James, Dish, (510)-449-8594, Operations Manager
- German Martinez, Dish, (214)-549-6670, Field Service Manager
- Caroline Stephenson, State Farm, (972)-935-2140, Personal friend and former supervisor from Hastings
Timeline
Assistant Parts Manager
Swift Transportation
11.2020 - Current
Warehouse Manager
Dish
02.2015 - 06.2018
Inventory Control manager
Hastings
06.2007 - 02.2015
Bachelor of Arts - English
Southern New Hampshire University
Sketch Writing course -
The Second City, Chicago, Il
High School Diploma -
Avalon ISD
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