Linda (Lilly) Darden
Smithfield,VA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server
Taste Of Smithfield
05.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Babysitter
Brian Pack
06.2022 - 08.2022
- Planned fun outings and educational activities to keep children entertained
- Monitored children's play activities to verify safety
- Communicated positively with children and guardians.
Customer Service Cashier
Darden's Country Store
01.2021 - 01.2022
- Maintained clean and organized workspace, promoting a welcoming environment for customers.
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Built relationships with customers to encourage repeat business.
Hostess
Gatling Point Yacht Club
06.2020 - 08.2020
- Bussed and reset tables to keep dining room and work areas clean
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Answered customer questions about hours, seating, and menu information.
Kayak Worker
Windsor Castle Kayaks
05.2019 - 09.2019
- Loaded, unloaded, and moved material to and from storage and production areas
- Organized inventory systematically for easy access
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Bachelor of Science: Health Administration -
James Madison University
Harrisonburg, VA04.2024
High School Diploma -
Isle of Wight Academy
Smithfield, VA05.2022
Timeline
Server
Taste Of Smithfield
05.2023 - 08.2023
Babysitter
Brian Pack
06.2022 - 08.2022
Customer Service Cashier
Darden's Country Store
01.2021 - 01.2022
Hostess
Gatling Point Yacht Club
06.2020 - 08.2020
Kayak Worker
Windsor Castle Kayaks
05.2019 - 09.2019
Bachelor of Science: Health Administration -
James Madison University
High School Diploma -
Isle of Wight Academy
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