LINDASTEPHANIE RIOS

• Establishing and enforcing child support orders by locating absent parents, determining paternity, and managing payment plans, while also ensuring adherence to relevant state and federal laws through case management, compliance audits, and conflict resolution.

• Communicate effectively and respectfully to address customer concerns and determine appropriate resolution. Conduct in-depth determination interviews of claimants applying for UI benefits. Explain rules, policies of the various UI claims to claimants or employers.
• Assigned to a supervisory temporary position from February 2021-December 2021.

Coordinated stock organization and product preparation for shipment to ensure compliance with safety and cleanliness standards.

Performed root cause analysis and implemented process improvements to enhance operational efficiency and meet regulatory standards.

• Executed cashier operations, ensuring accurate transactions and exceptional customer service.
• Prepared ingredients according to standardized recipes, ensuring consistency and quality in food production.
• Maintained clean and organized workspace, adhering to health and safety regulations.
• Assisted in inventory management, tracking supplies and minimizing waste effectively.
• Collaborated with kitchen staff to streamline food prep processes, enhancing overall efficiency.

• Implemented and monitored cash handling protocols to maintain integrity of vault operations.
• Analyzed cash inventory through routine audits to identify and rectify discrepancies effectively.
• Implemented training programs for new staff, focusing on cash management protocols and security procedures to ensure compliance and safety.
• Analyzed existing workflows and introduced enhancements to streamline operations within the vault.