LINDA W. LOVE

Establish and execute merchandising plans, standards, procedures and priorities to ensure the flow of merchandise from backroom to sales floor, managing merchandise presentation, signage, and sales events.

Train and direct associates on procedures, customer service, processing, merchandising, front end cashiering, returns, credit, recovery, markdowns, mismates and other floor positions.

Execute Cash Office duties including processing, cash counting and balancing/reconciling stores cash registers, resolving issues/identifying cashier mistakes, reviewing return receipts, safe count procedures, bank deposits, change orders, printing reports and register preparations.

Manage Floral Department, ordering flowers/plants, inventory handling, maintenance/product daily care, and creating store displays.

Counseled customers regarding plants, floral care/handling, and plant and flower identification.

Assisted in the produce department and production of cut fruit and juicing products.

Coordinate private music instruction averaging 500+ students weekly with 28 instructors. Inform, register, and schedule prospective students in person, telephone/fax, and email.

Recruit new instructors and communicated with instructor's daily of new students, updating and maintaining each instructors schedule using Microsoft Word.

Collect and record monthly studio rent/income payments using Excel spreadsheets. Manage filing system, maintain lesson studio facilities, and organize group lessons.

Assisted on sales floor and store promotions, ringing customers, renting instrument and answering telephones.