Lindi Barnes Conrad
San Antonio
Summary
People oriented Human Resources Director at Benson Enterprises, Inc., adept at benefits administration and compliance management. Spearheaded onboarding and performance evaluation processes, fostering a culture of open communication. Successfully managed 401(K), insurance benefit programs, savings plans, and worker's compensation, ensuring organizational compliance while enhancing employee satisfaction and retention. Main focus was employees and their confidence and satisfaction in working for Benson Enterprises, Inc. and garnering a work to life balance. Maintained the continued belief that happy and well informed employees give companies the strength they need to be successful and career driven within the organization.
Overview
43
43
years of professional experience
1983
1983
years of post-secondary education
Work History
Human Resources Director
Benson Enterprises, Inc.
08.2008 - Current
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization's interests.
- Handled all group health insurances from onboarding, choosing providers, billing, and implementation.
- Managed Worker's Compensation structure from claims, reports, billing, and audits.
- Managed Employer 401(K) program from enrollments, loans, hardships, distributions, and audits.
- Handled all Texas Workforce Unemployment Claims.
- Dealt with EEOC claims, lawsuits, and attorney correspondence.
Media Coordinator
The P.M. Group
San Antonio, TX
10.2005 - 05.2008
- Managed content calendars to ensure timely publication of marketing materials.
- Collaborated with designers and writers to create engaging multimedia content.
- Maintained relationships with vendors and partners for media placements.
- Maintained scheduling of commercial content and run times.
Executive Administrator
Ancira Enterprises
San Antonio, TX
09.1992 - 09.2005
- Coordinated executive schedules and managed calendar appointments for senior leadership.
- Handled all reporting for the Vice President of Ancira Enterprises.
- Maintained correspondence with General Motors counsel and corporate attorneys when necessary (requesting indemnification if lawsuits were filed).
- Facilitated communication between departments to streamline project workflows.
- Handled large company events and raised funds donated from vendors to ensure these events were successful.
- Maintained vendor contact to raise large contributions to fund the city wide annual event for company executives before the event was open to the public.
Office Manager
Cerrito Gathering
San Antonio, TX
11.1989 - 08.1992
- Managed daily office operations and workflow efficiency.
- Coordinated scheduling and attended to client inquiries promptly.
- Supervised administrative staff and delegated tasks effectively.
Cost Control / Exceptions Auditor
Citizens Frost Bank
San Antonio, TX
09.1985 - 04.1987
- Conducted comprehensive audits of financial statements and internal controls.
- Reviewed compliance with regulatory standards and bank policies.
- Collaborated with cross-functional teams to assess risk management processes.
Office Manager
Ray Ellison Industries
San Antonio, TX
11.1982 - 08.1985
- Managed daily office operations and workflow efficiency.
- Coordinated scheduling and attended to client inquiries promptly.
- Interviewed and onboarded office staff throughout San Antonio’s showrooms for coverage.
- Helped plan events for realtors for showings.
- Supervised administrative staff and delegated tasks effectively.
Education
BBA -
The University of Texas At San Antonio
San Antonio, TXSkills
- Benefits administration and billing
- Compliance management
- Records management
- Employee Handbook (created and maintained)
- Worker's Compensation (reporting, medical, billing, and premium payments)
- FMLA rules and regulations
- 401(K) and Worker’s Compensation Audits
- Reporting (daily, weekly, monthly, annually)
- 401(K) implementation, loans, hardships, reporting
- All Termination and Reprimand Procedures
- Employee conflict resolutions
- All employee Pay Plans and changes
- Job Descriptions
- Event planning
- Monthly reporting to Board of Directors
- EEOC correspondence and reporting
- All Texas Workforce correspondence (unemployment claims and reporting)
- Job postings
- Onboarding
- Excel, Word, PowerPoint
- HRIS systems: ADP, DealerTrack, Netchex, Payroll Plus, Reynolds & Reynolds
- Training meetings for policy updates
- COBRA
- Maintained constant correspondence with benefits and financial brokers for annual enrollments, reporting, and cost negotiations, and plan overviews
- Corporate attorney correspondence and deposition experience when needed
- Offer and employment verification letters
- OSHA reporting
- EEO-1 annual reporting
- 1095 reporting
- Company benefits events (flu shots, COVID testing, etc)
- Implementation of company savings programs and their payouts and matches
- Constant open door policy and availability to all employees and management
Personal Information
Timeline
Human Resources Director
Benson Enterprises, Inc.
08.2008 - Current
Media Coordinator
The P.M. Group
10.2005 - 05.2008
Executive Administrator
Ancira Enterprises
09.1992 - 09.2005
Office Manager
Cerrito Gathering
11.1989 - 08.1992
Cost Control / Exceptions Auditor
Citizens Frost Bank
09.1985 - 04.1987
Office Manager
Ray Ellison Industries
11.1982 - 08.1985
BBA -
The University of Texas At San Antonio