Dynamic Lead Instructor at Mathnasium Learning Center, adept in fostering student engagement and building trusting relationships. Leveraged mentoring abilities and innovative teaching strategies to enhance learning experiences. Customer-focused individual eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Lead Instructor
Mathnasium Learning Center
01.2023 - Current
Developed positive relationships with students built on trust and respect, encouraging open communication and mutual support within the class community.
Incorporated real-world examples into lessons, connecting abstract concepts to students'' everyday lives.
Participated in professional development workshops to stay current on educational trends and best practices, applying new knowledge to enhance teaching methods.
Conducted ongoing assessments to track student progress, adjusting instruction as needed to ensure mastery of course
Lead Hostess
Ichiban Japanese Steakhouse and Sushi Bar
12.2022 - 05.2024
Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
Took initial drink orders and relayed information to wait or bar staff.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Supported team members with additional tasks, promoting a positive work environment.