
Reliable and professional with experience at Gringos Tex Mex and Roman Forest City Hall. Proven ability in conflict resolution and time management, ensuring exceptional customer experiences. Recognized for maintaining a safe environment and fostering teamwork, while effectively handling cash transactions and enforcing rules. Committed to creating positive impressions and enhancing guest satisfaction.
During my time as a hostess, I welcomed guests, managed the waitlist, sat guests efficiently, and coordinated with staff to maintain smooth guest flow. I provided exceptional customer service, communicated wait times clearly, maintained a clean front of house environment, and created a positive first impression for every guest.
During my time as a gate guard for a neighborhood pool, I was responsible for checking in guests, handling cash transactions, selling concessions and season memberships, enforcing pool rules, and opening and closing the facility. I developed strong communication, customer service, and problem solving skills while maintaining a safe and welcoming environment.