Personable and goal-oriented professional with a Bachelor's degree in Social Work, and a strong background in customer service and sales. Knowledgeable Universal Banker equipped to handle fast-paced banking work. Serves customers with expertise in business and personal banking. Highly proficient in handling teller work, setting up accounts and selling bank products. Adept at identifying customer needs, providing tailored solutions, and building long-term client relationships. Demonstrated ability to meet and exceed sales goals while maintaining professionalism and empathy. Fluent in Albanian and skilled at working with diverse populations.