Open To Work
Lindsay Andrews
Spring Lake,NC
Summary
Strategic operations and HR executive with 20 years of experience in high-growth organizations. Expertise in enhancing employee engagement and retention through targeted HR initiatives and talent development. Developed and facilitated adult learning programs and leadership academies, mentoring over 135 salaried leaders. Committed to transforming real-world experience into effective, outcomes-based training.
Overview
21
21
years of professional experience
Work History
Owner Operator
Spoon Bliss Soup Co
Spring Lake, NC
09.2022 - Current
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Coordinated local community events to enhance brand recognition and engagement.
- Partner with customers to determine their unique health and dietary goals.
- Develop P&L strategies to deliver top quality products with maximum customer satisfaction while ensuring monthly revenue of 35% through public events and restaurant sponsorship.
- Highlighted as the Entrepreneur Spotlight for Women’s View Magazine (Fayetteville, NC), February 2024 & May 2025.
Senior Human Resources Manager
Amazon
Garner, North Carolina
11.2021 - 07.2022
- Served as HR Partner for all Senior Leaders in Amazon’s 2nd largest fulfillment center in North America.
- Developed a strategic vision and culture for an HR team of 26 FTEs by managing individual and team performance and expectations through motivation and accountability to meet and exceed performance objectives.
- Collaborated with regional leadership to align site specific priorities with company goals regarding DEI and talent management to enhance employee engagement and retention for 6,000 team members at all levels.
- Acted as a sounding board and partner for all team and talent management decisions, including succession planning, labor relations, performance management, and corrective action, to ensure legal compliance and equity across the organization.
- Coordinated all training and development through effective communication, continuous learning, training facilitation, and thorough follow up.
- Delivered results in a fast-paced environment with high volume workload supporting HR functions and operations leadership.
District Senior Director
Target
Raleigh, NC
09.2013 - 11.2021
- Led a $680M division, including all teams and operations across 13 sites, leading teams of over 2,500.
- Achieved all retention and turnover goals through strategic succession planning and intentional executive talent development.
- Administered the end-to-end employee lifecycle for Store Directors.
- Delivered 16 successful store remodels from new initiative optimization to total reconstruction and rebranding.
- Spearheaded guest-focused sponsorship across 87 sites, improving survey scores by 20% in 6 months through timely communication, focused follow-up, and partner delegation.
- Designed and facilitated district-wide leadership training programs focused on customer service, operational excellence, and community engagement, equipping executives and supervisors to manage large teams effectively.
- Partnered with cross-functional leaders to launch new service programs and initiatives, and ensure individual store compliance.
- Attained job satisfaction scores of 100% employee engagement, 98% empowerment, 100% inclusion, 99% growth, and 100% ethics.
- Attained 102% organizational loyalty goals.
- Recognized as a consistently top-performing leader by maximizing performance through effective training and mentoring to guide teams to exceed aggressive performance targets. Ranked in the top 15 for all key performance categories.
- Effectively provide management oversight to all revenue and expense related activities resulting in an annual expense budget surplus of $25k and 2.5% year over year gross margin improvements.
- Drove divisional growth from $280M to $680M over an 8 year period.
District Team Leader
Target
Louisville, KY
04.2010 - 08.2013
- Educated and influenced leaders across 10 facilities on key operational issues and tactics.
- Maintained significant year-over-year growth in sales and profit by communicating a clear strategic sales vision and plan of execution.
- Rejuvenated an underperforming district, elevating sales by 2.6% in 12 months.
- Enhanced NPS customer service scores by 8.67%.
- Recognized as Group MVP 2011.
Group Merchandise Leader
Target
Nashville, TN
04.2009 - 04.2010
Store Director
Target
Nashville, TN
08.2005 - 03.2009
Education
Master of Science - Human Resource Management
Western Governors University
Salt Lake City, UTBachelor of Arts - Public Management
Austin Peay State University
Clarksville, TNSkills
- Creates an open-door culture
- Removes roadblocks to personal & corporate achievement
- Direct & transparent communication
- Challenges personal biases when resolving issues
- Brings multiple perspectives to the table
- Promotes accountability & personal ownership
- Swiftly addresses the most prominent issues
- Inspires cohesive team environment
- Customer relationship management
- Strategic planning
- Operational excellence
Certifications Affiliations
- SHRM AI + Human Ingenuity Specialty Credential
- WGU Excellence Award - Managing Organizations and Leading People
- WGU HR Technology and Analytics Credential
- National Society of Leadership and Success
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Owner Operator
Spoon Bliss Soup Co
09.2022 - Current
Senior Human Resources Manager
Amazon
11.2021 - 07.2022
District Senior Director
Target
09.2013 - 11.2021
District Team Leader
Target
04.2010 - 08.2013
Group Merchandise Leader
Target
04.2009 - 04.2010
Store Director
Target
08.2005 - 03.2009
Master of Science - Human Resource Management
Western Governors University
Bachelor of Arts - Public Management
Austin Peay State University