Lindsay Blackburn
Siloam Springs,AR
Summary
Detailing professional with 8+ years of experience leading dealership vehicle preparation and workflow coordination. Skilled in staff training, quality inspection, and supply control. Proven ability to improve efficiency, support sales and service teams, and deliver consistent customer service.
Overview
8
8
years of professional experience
Work History
Detailer Manager
Crain VW
Fayetteville, Arkansas
09.2024 - 08.2026
- Managed vehicle detailing workflow for Crain VW sales and service inventory.
- Inspected interior and exterior surfaces to ensure high cleanliness and quality standards.
- Coordinated detail assignments for dealership vehicles and customer returns to optimize workflow.
- Developed training program for detail staff on wash, wax, and vacuum procedures to enhance service quality.
- Scheduled detail assignments for dealership vehicles and customer returns.
Detail Manager
Everett VW
Rogers, Arkansas
08.2021 - 09.2024
- Coordinated detail scheduling with service advisors and sales staff to optimize workflow and ensure timely vehicle readiness.
- Directed vehicle detailing workflows for Everett VW service and sales vehicles.
- Inspected finished units for cleanliness, shine, and interior presentation.
- Maintained high standards for paint, glass, upholstery, and trim care.
- Trained detail team on wash, wax, vacuum, and reconditioning steps.
- Taught team members how to properly wash, wax and vacuum vehicles.
- Monitored employee performance and provided constructive feedback to enhance team skills and service quality.
- Resolved customer complaints promptly, ensuring satisfaction and fostering positive customer relationships.
- Organized daily priorities for team tasks across customer deliveries and dealership inventory.
- Monitored supply levels for cleaners, towels, and detailing equipment.
- Communicated work status with Everett VW managers and support teams.
- Reviewed invoices for accuracy prior to submitting them for payment processing.
- Documented orders, daily activities, weekly schedules, and team performance.
- Implemented strategies designed to improve operational efficiency and reduce costs.
Detail Manager
Clay Maxey Ford
Tontitown, AR
09.2018 - 09.2021
- Trained the detail team on wash, wax, vacuum, and reconditioning steps.
- Taught team members how to properly wash, wax and vacuum vehicles.
- Maintained high standards for paint, glass, upholstery, and trim care.
- Inspected finished units for cleanliness, shine, and interior presentation.
- Coordinated detailed scheduling with service advisors and sales staff.
- Assigned daily priorities across customer deliveries and dealership inventory.
- Monitored supply levels for cleaners, towels, and detailing equipment.
- Resolved customer complaints in a timely manner while maintaining high levels of customer service.
- Facilitated smooth operations by managing the day-to-day activities of the team.
- Managed vendor relationships in order to ensure timely delivery of goods and services.
- Documented orders, daily activities, weekly schedules, and team performance.
- Reviewed invoices for accuracy prior to submitting them for payment processing.
- Resolved conflicts between personnel in a timely manner.
- Collaborated with other departments to develop best practices for product delivery.
Education
High School Diploma -
Fayetteville Highschool
Fayetteville, AR05-1980
Skills
- Vehicle detailing
- Quality inspection
- Workflow coordination
- Operational planning
- Inventory control
- Equipment maintenance
- Vendor management
- Team leadership
- Customer service
- Attention to detail
Timeline
Detailer Manager
Crain VW
09.2024 - 08.2026
Detail Manager
Everett VW
08.2021 - 09.2024
Detail Manager
Clay Maxey Ford
09.2018 - 09.2021
High School Diploma -
Fayetteville Highschool