LINDSAY BROTAN
Chicago,IL
Summary
Experienced Program Coordinator with a robust background in psychiatry and mental health services. Proven track record in managing and coordinating complex programs, liaising between patients, families, and healthcare providers to ensure seamless communication and effective patient care. Highly Skilled in data tracking, outcome measurement, and the preparation of detailed meeting materials and presentations.
Overview
4
4
years of professional experience
Work History
Program Coordinator
Ann & Robert H. Lurie Children's Hospital
07.2022 - Current
- Prepared reports on progress towards program goals for management review.
- Played a key role in developing training materials and instructing others on their efficient application.
- Assisted program participants in navigating available resources, services, and opportunities.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Contributed to the delivery of group therapy services alongside the Intensive Outpatient Programs team providers.
- Contacting patient families providing program information, setting expectations, answering questions, triaging phone calls to clinical providers as needed
Administrative Assistant
Ann & Robert H. Lurie Children's Hospital
08.2021 - 07.2022
- Implemented processing improvements, optimized patient tracking methods, and updated workflows
- Maintaining referrals and coordinating neurology waitlist
- Direct administrative messages and handle communication between patients and providers
- Experienced in producing high-quality routine correspondence, memoranda, and reporting
Student Support Advisor
DeVry University
05.2020 - 07.2021
- Assisted in the development of educational plans for individual students.
- Facilitated communication between faculty, staff, and students.
- Maintained records of student progress and attendance data.
- Provided information about campus resources such as tutoring services or financial aid programs.
Education
Enrolled, MBA -
National Louis University
09.2024
BA., English Literature -
Roosevelt University
12.2019
Skills
- Promotional planning
- Eligibility Determination
- Data management familiarity
- Staff Development
- Referral Coordination
- Scheduling proficiency
- Process Improvements
Timeline
Program Coordinator
Ann & Robert H. Lurie Children's Hospital
07.2022 - Current
Administrative Assistant
Ann & Robert H. Lurie Children's Hospital
08.2021 - 07.2022
Student Support Advisor
DeVry University
05.2020 - 07.2021
Enrolled, MBA -
National Louis University
BA., English Literature -
Roosevelt University