Highly motivated Music Business student with 3+ years of Customer Service experience and 4+ years of experience in different parts of Music Industry, including 1 year of Social Media Management.
Overview
4
4
years of professional experience
Work History
Barista / Barista Trainer
Starbucks
04.2021 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Intern
Harrisburg Gay Men's Chorus
03.2021 - 09.2021
Managed company social media pages and increased social media presence, monitoring user engagement.
Created and managed a social media calendar to plan and schedule posts.
Attended board meetings and helped address organizational objectives.
Researched relevant trends to develop engaging, topical social media content.
Groomer's Assistant
Pet Bath And Beyond
07.2020 - 12.2020
Washed, trimmed and brushed animals to maintain good grooming standards.
Educated visitors and staff on proper animal care and handling.
Followed pet care instructions for dietary needs and medication regimens.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Intern
West Shore School District
08.2019 - 06.2020
Devised and implemented classroom management strategies, maintaining safe and pleasant learning environment.
Helped students prepare for auditions and special events.